Job summary Band 3 Antenatal Clinic Administrator (20 hours, Monday to Friday) We are looking for an enthusiastic administrator to join our Antenatal Clinic team. The Antenatal Clinic Administrator is the first contact of women accessing maternity services. They will support a seamless experience for women into and through antenatal and obstetric services, organising and booking midwifery and obstetric appointments, ultrasound scans, supporting women attending appointments with queries and working under the direction the team leader. If you are organised & self-motivated, have great customer care skills, excellent IT skills and enjoy the challenge of a busy fast paced ever changing environment then please apply to join our team and help us ensure safe and effective care for women in the antenatal pathway. Administration experience essential but training will provided on all hospital IT systems. Main duties of the job The Antenatal Clinic Administrator ensures a seamless patient experience into The Royal Surrey Maternity care pathways and manages the administration of the Antenatal Clinic, supporting the midwives and obstetricians and obstetric ultrasounds under the direction of the Clinic Manager. They will coordinate all booking referrals into the maternity service, signposting women into the right community midwifery or out of area pathway, creating the patient record in the Patient Administration System and BadgerNet. They will have responsibility for all administration required during antenatal midwifery & obstetric clinics, including but not limited to; make/reschedule appointments and obstetric ultrasounds, prepare & organise records, adding outcomes to PAS and signposting next steps to women. About us Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure. We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley. The Care Quality Commission (CQC) have given us an overall rating of Outstanding. Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us. Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible. A video about the Royal Surrey - https://www.youtube.com/watch?vR96pMboIYdo Date posted 07 April 2025 Pay scheme Agenda for change Band Band 3 Salary £25,883 to £26,958 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 384-TM-EMF18200 B3 Job locations Royal Surrey Hospital Egerton Road Guildford GU2 7XX Job description Job responsibilities To provide clerical support services to the Maternity Services to include all aspects of antenatal booking coordinator and all other administration associated within the antenatal clinic maternity service. To work as a member of the Multi-disciplinary Team To provide administration support in antenatal clinic, including meeting and greeting all visitors in a welcoming, courteous and efficient manner. Ensuring excellent patient experience throughout the antenatal clinic pathway and obstetric ultrasound pathway. To assist staff with designated tasks under direction and supervision of the Antenatal Clinic Manager To engage in cross training within the team to ensure robust cover is available To share responsibility for ensuring that the administration environment is kept safe at all times in accordance with the Health & Safety Act. The post holder is expected to have a flexible and can do approach in ensuring the work of the department is carried out to the required high standards. Job description Job responsibilities To provide clerical support services to the Maternity Services to include all aspects of antenatal booking coordinator and all other administration associated within the antenatal clinic maternity service. To work as a member of the Multi-disciplinary Team To provide administration support in antenatal clinic, including meeting and greeting all visitors in a welcoming, courteous and efficient manner. Ensuring excellent patient experience throughout the antenatal clinic pathway and obstetric ultrasound pathway. To assist staff with designated tasks under direction and supervision of the Antenatal Clinic Manager To engage in cross training within the team to ensure robust cover is available To share responsibility for ensuring that the administration environment is kept safe at all times in accordance with the Health & Safety Act. The post holder is expected to have a flexible and can do approach in ensuring the work of the department is carried out to the required high standards. Person Specification Qualifications Essential Educated to A Level or NVQ 3 or relevant experience Word Processing (pref. Microsoft Word). Accurate typing - RSA II (or in excess of 30 wpm) Experience of using electronic mail services Experience of using database (pref. Microsoft Access). Good working knowledge of Excel spreadsheet Knowledge and Experience Essential Experience of dealing with the public Previous experience of managing data information systems Person Specification Qualifications Essential Educated to A Level or NVQ 3 or relevant experience Word Processing (pref. Microsoft Word). Accurate typing - RSA II (or in excess of 30 wpm) Experience of using electronic mail services Experience of using database (pref. Microsoft Access). Good working knowledge of Excel spreadsheet Knowledge and Experience Essential Experience of dealing with the public Previous experience of managing data information systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Surrey NHS Foundation Trust Address Royal Surrey Hospital Egerton Road Guildford GU2 7XX Employer's website https://www.royalsurrey.nhs.uk/ (Opens in a new tab)