Customer Service Advisor
Reference: NOV20247216
Expiry date: 09:11, Tue, 3rd Dec 2024
Location: Peterlee
Salary: £22,369.35 - £23,992.30 depending on experience, plus:
* Monthly performance bonus of up to £280 (£3,360 per year if you’re at the top of your game!)
* A tax-free £500 success bonus on passing probation
Working Hours: 37.5 hours per week, with shifts between 8am and 9pm Monday-Friday (most shifts end by 7pm), and between 8am and 6pm on weekends.
Join our team and accelerate your career as a Customer Service Advisor!
Do you thrive in a fast-paced environment and enjoy delivering world-class customer service? At Auxillis, we're looking for dynamic individuals to join our growing team as Customer Service Advisors in our Peterlee HQ. Whether you’re helping customers log their accident details, assessing liability, or explaining our top-notch services, you’ll be the driving force behind exceptional customer experiences.
A background in customer service or insurance is entirely optional, but a keen eye for detail and the ability to get to the bottom of things are second nature to you.
Join Auxillis as a Customer Service Advisor and enjoy some outstanding benefits:
* Annual Leave: Start with 24 days, increasing to 26 days with service, plus public holidays and an extra day’s leave to celebrate your birthday.
* Pension: Employer contributions of 3%.
* Financial Benefits: Free life assurance, save-as-you-earn scheme, employee referral scheme (earning £1,000 per referral), and Benefits App with discounts and cashback at retailers.
* Wellbeing & Lifestyle Services: Access to 24/7 GP service, mental health support, physiotherapy, cycle to work scheme, eyecare vouchers, Health Cash Plan, Dental Plan, and Travel Insurance.
* Community: Free vending machines, free on-site/local parking, charity fundraising events, and more.
* Motoring Benefits: Exclusive employee vehicle-leasing schemes and discounted repairs.
* Wagestream: A free financial wellbeing app that helps you manage your pay and offers discounts.
About Us:
You may not know the Auxillis name, but we are the go-to provider for bespoke accident claims and mobility services for motorists. We’re trusted by some of the UK’s best-known motor insurers and motoring brands to help their customers when they need it most.
We’re also part of ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fueled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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