Deputy Head of Retail (Food and Beverage) - Tottenham Hotspur Stadium
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Salary: £55,000 per annum
Who We Are
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.
More About The Role
Levy is looking for a Deputy Head of Retail to deliver world-class dining and hospitality that leaves a lasting impression on fans and guests. Reporting to the Head of Retail, you will be responsible for 102 units, 16 direct reports and up to 800 match day casuals.
1. Lead Matchday Excellence: Oversee food and beverage operations across our cutting-edge stadium, ensuring fast, high-quality service during matchdays and events.
2. Drive Innovation: Collaborate with the club to deliver dynamic menus, cutting-edge technology, and unforgettable experiences that reflect Tottenham Hotspur’s global brand.
3. Maximise Revenue: Identify and implement strategies to grow retail sales, optimise performance, and exceed customer expectations.
4. Inspire Teams: Manage and motivate a passionate team, fostering a culture of excellence and innovation.
5. Ensure Quality: Maintain impeccable standards in food safety, presentation, and service, aligning with Levy’s and Tottenham’s shared commitment to excellence.
About You
1. Proven large scale F&B retail leadership, ideally within stadiums, arenas, or large scale venues.
2. Strong commercial acumen, with the ability to identify trends and opportunities.
3. A natural leader with exceptional team management and collaboration skills.
4. A creative and strategic mindset with a focus on delivering outstanding customer experiences and implement solutions that drive growth.
5. High level of professional standard and quality driven.
6. Strong understanding of EPOS and stock control systems.
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Seniority level: Director
Employment type: Full-time
Job function: Sales and Business Development
Industries: Hospitality
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