At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.
Reimagine What’s Possible
Reception Responsibilities
Responsible for managing the Reception area at the Worcester office. They will receive visitors, ensuring they are aware of our visitor regulations and controlling the booking of meeting rooms/calendars. They are also responsible for communicating with many stakeholders to highlight safety or other concerns to ensure the building and employees are safe.
Administrator Responsibilities
Responsible for managing the customer-facing link of the supply chain with the purpose of providing accurate delivery information and problem-solving to achieve consistent successful delivery for our customers with exceptional customer service. They receive communication from internal and external customers by phone or e-mail with the purpose of providing satisfactory solutions.
Education Requirements:
Good basic standard of education including Mathematics, English, Science grade C or above.
Professional Licence Requirements:
None.
Preferred Professional Licences and Certifications:
None.
Skills and Experience:
1. Passion to deliver excellent customer service
2. Multitasking
3. Keen eye for detail
4. Confident and professional telephone manner
5. Friendly and able to communicate at all levels
6. Excellent organisation skills
7. Good working knowledge of basic computer programmes
8. Proven ability to adapt to change
9. Team player
10. Ability to work in a fast-paced environment
Working Hours:
Monday to Wednesday - 0900-1600
Thursday - 0830-1730
Friday - 0830-1700
Note: Monday to Wednesday hours may change to support/cover Reception duties.
Reception Opening Hours: 0830-1730 - Monday to Thursday, and Friday 0830-1700.
We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.
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