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Client:
SKS Business Services
Location:
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
2a513613abab
Job Views:
73
Posted:
18.02.2025
Expiry Date:
04.04.2025
Job Description:
Job Role:
Senior Client Services Manager (Senior Accountant)
The ideal candidate will have a minimum of 3 years of post-qualification experience or 5 years total experience. They will be client-facing and able to work in a team. The candidate will want to work in a fast-growing company.
Job Location: The candidate can be home-based but will need to travel occasionally to our Peterlee or Bury office.
Reports to: Practice Head
Job Duties:
* To be the point of contact for client liaison.
* Meet clients to discuss accounts.
* Where appropriate and jointly with the India team, recommend financial actions by analyzing accounting reports.
* Advise clients on areas of business improvement.
* Maintain customer confidence and protect operations by keeping financial information confidential.
* Detect and prevent money laundering.
Account Management:
* Ensure accurate and timely billing and receipt.
* Ensure the India team is on schedule with invoice raising and client fee payment. Liaise directly with the client when necessary.
* Standardize and update client engagement letters.
Management:
* Weekly updates with SKS on monthly meetings as required/possible.
* Improve processes by developing or implementing best practices.
* Manage UK-based accounting/admin staff as required.
* Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Business Development:
* Assist SKS Business Development Director as required to acquire new clients. Meet prospective clients, discuss requirements, and create proposals (with assistance from Directors as required).
* Extend the value chain by introducing new services to existing clients at all touch points.
The Group has specialist directors, so considerable technical support is available to fulfill the above responsibilities.
Benefits: Healthcare, Discount scheme, Electric Car Scheme, plus other generous benefits.
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