Description Do you have administration experience gained in an operations role within the financial services sector? Are you available for an interim contract? We have an interim role for 12 months for a systems support Administrator to join our Operations and Customer Service team based in our Glasgow office. Consumer Insurance is one of the main business divisions within Chubb and manages a portfolio of Personal Accident, Mobile phone, Travel and Hospital Cash policies. For our European operations, the central team in Glasgow provides operational support for technical interfaces for 19 countries throughout the region. There is a bespoke mainframe Customer Service System to hold policy details with various interfaces for billing insurance premium and accounting. The Business Support Team will handle the business owned, system related, interfaces and other aspects of work that do not fall under the responsibility of the central Chubb Europe System teams. This position will focus on Accident and Health Customer Service and Business Operations Teams including: Scheduling and running monthly updates, reconciliation and bulk premium billings as required. Assisting the team with the load of daily batch files for new business, and New Document / Product / Campaign set ups for the in-house Customer Service System. Providing initial advice and support for system queries for the Customer Service teams. Business system testing for upgrades and new releases of core systems. Running the monthly reconciliation & billings for countries in CE, creating all output data and handling file transfers/interfaces Providing MIS reporting on a weekly/monthly basis as scheduled Assisting with the in-house Customer Service System development, testing new releases for all systems support functions, in line with agreed timeframes Assist and deliver Campaign, Product and New Document Set Ups and Checks for the in-house Customer Service System on behalf of the UK and CE counties. Ensure that daily duties are completed to a high standard, within Accident and Health Service Standards, FCA Code of Practice and Sarbanes-Oxley Audit Controls Qualifications Previous experience in an operational support role within the Financial Services sector. Experience working in a deadline driven environment Experience in User Acceptance Testing Strong PC skills including Microsoft Word and Excel skills is essential Attention to the finer detail in your administrative work tasks Professional manner and excellent interpersonal skills We offer in return Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, hybrid working options, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings, Employee Assistance program. Integrity. client focus. respect. excellence. teamwork Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive. Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.