Business Analyst
Department: Change & Delivery
Employment Type: Permanent - Full Time
Location: Manchester, UK
Description
We're Transform. We turn data and tech into competitive advantage and social impact for the world's most complex organisations, both public and private.
Organisations like Toyota, the Cabinet Office, Transport for London, Public Health England, Historic Royal Palaces, HM Courts and Tribunal Service, Santander, Department for Education and Domino’s. To name but a few.
We're not here to generate more business for ourselves. We're here to create startling, ambitious outcomes for clients - leaving them with the capabilities they need to take it from there.
We love creating real change. Making a big impact on people's lives. Optimising services, driving business growth or realising social change.
To do that, we built an inclusive, high-performance culture where the world's most talented people do the best work of their careers.
That's what gets us out of bed every day. We hope you feel the same.
We're part of the Next 15 group, a multi-national organisation spanning over 25 brands. Brands like ours, looking to stand out from the crowd as they deliver best in class work for their clients. Find out more at: www.transformUK.com
The role:
We are looking for someone to join our experienced and passionate business analysis team. You will work across a variety of projects in both the public and private sector. You will play a crucial role in bridging the gap between business needs, technology solutions, and users. You’ll be experienced in helping improve businesses or other organisations deliver for their clients, stakeholders, and customers. You will need to show a passion for what you’ve done and pride in your achievements. A desire to further both yourself and your new colleagues, and a willingness to learn new skills and techniques in the company of industry experts.
Key Responsibilities
* You will improve processes by mapping and redesigning them using methodologies like UML, BPMN or Six Sigma.
* You will build and manage strong relationships with stakeholders by leading engagement strategies, facilitating workshops, and communicating project updates and solutions.
* You will collaborate with product owners to prioritise features, develop product roadmaps, and manage the end-to-end product lifecycle to achieve key performance indicators (KPIs).
* You will engage with clients to understand their business needs, provide tailored solutions, and ensure alignment of proposed solutions with client expectations.
* You will elicit and document both functional and non-functional requirements, translate them into user stories with clear acceptance criteria, and maintain traceability throughout the project lifecycle.
* You will conduct data-driven analysis of client business challenges, recommend process improvements, and present your findings clearly and concisely to support informed decision-making.
Skills, Knowledge and Expertise
* You will have prior experience as a Business Analyst, in a consultancy setting.
* You will have a track record in improving outcomes for users and businesses by applying business analysis approaches.
* You will be experienced working in multi-disciplinary teams, with agile methodologies and frameworks (e.g., Scrum, Kanban).
* You will demonstrate excellent communication and interpersonal skills.
* You will have strong problem-solving abilities with a focus on delivering business value.
* You will be able to work both independently and collaboratively within a team environment.
* You will be confident in leading or supporting workshops with clients and stakeholders, fostering collaboration, and building consensus among all participants.
* You know how to develop clear and comprehensive documentation to support your work, ensuring accurate records of project activities and progress.
* You will be able to work with technical colleagues to analyse, explore technology and data processes and workflow.
* You will have experience identifying opportunities for improvement, building a case for change, while proactively assessing and mitigating potential risks.
* You will serve as a consultant to diverse teams, including client stakeholders, skillfully managing differing viewpoints and resolving conflicts to drive innovation and optimal solutions.
* You will demonstrate strong numerical and analytical skills, leveraging data to inform decision-making and optimise outcomes.
About us and our benefits
Our culture is built on:
* Being one team; looking out for each other as a team
* The world never stops changing and we’ll never stop learning
* Infinity & Beyond; we’re crazy ambitious, not afraid to fail along the way (it’s just falling with style)
* Integrity is everything; we’re honest with each other and with our clients
* Diversity is our superpower; everyone’s story is different, and we celebrate differences
* We’re all in; we take on tough, complex challenges with lots of moving parts and we’re committed to the work, our clients and each other
Our benefits include:
* Holiday entitlement, 28 days with the option to buy/sell up to 5 days
* Day off (on or in the week of) your birthday
* Pension eligibility, up to 5% matched contributions
* Private healthcare
* Life assurance
* Enhanced maternity and enhanced paternity and shared parental leave
* Cycle to work & electric car schemes
* Gym & retail discounts
* Regular social events/activities
* A range of other benefits from our flexible benefits package
At Transform, we believe in a culture of inclusivity, we celebrate difference and believe that diversity makes our business more relevant, our work more meaningful and our people more empowered. We’re committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
If this sounds like you, please get in touch to discuss in more detail.
#J-18808-Ljbffr