Scale Up Search is retained by a fast-growing, globally recognised premium skincare brand in their search for a Head of Global Operations to lead and optimise its end-to-end supply chain, logistics, and operational strategy. With a commitment to innovation, sustainability, and premium product quality, the brand is expanding across key international markets and is looking for a dynamic leader to drive efficiency, scalability, and excellence in global operations.
The Head of Global Operations will be responsible for overseeing supply chain management, demand planning, logistics, procurement, and manufacturing operations to ensure seamless global distribution. This leader will play a pivotal role in enhancing operational performance, optimizing costs, and supporting international growth. The ideal candidate will have a strong background in operations within the beauty, skincare, or FMCG sectors and experience managing complex, multi-market supply chains.
Key Responsibilities
* Oversee global supply chain operations, ensuring efficient procurement, production, warehousing, and distribution across multiple markets.
* Optimize logistics networks and third-party partnerships to enhance speed, efficiency, and cost-effectiveness in international distribution.
* Develop and execute demand forecasting strategies to ensure optimal inventory levels while minimizing waste and maximizing product availability.
* Work closely with suppliers and manufacturers to drive quality, compliance, and cost efficiencies while ensuring on-time production.
* Build scalable systems and processes to support business expansion across new and existing markets.
* Partner with Finance, Sales, and Marketing teams to align operations with business goals, new product launches, and retail expansion plans.
* Drive sustainability initiatives and ensure compliance with international regulatory and quality standards.
* Identify and implement new technologies and automation tools to enhance operational efficiency and reporting.
* Lead and develop a high-performing global operations team, fostering a culture of collaboration, accountability, and continuous improvement.
Qualifications & Experience
* 10+ years of experience in global operations, supply chain, or logistics, preferably within the beauty, skincare, or FMCG industry.
* Proven track record in scaling operational functions within a fast-growing, multi-market business.
* Strong experience in demand planning, procurement, and global logistics management.
* Expertise in managing third-party suppliers, manufacturers, and distribution partners.
* Knowledge of sustainability initiatives and regulatory compliance in global markets.
* Exceptional problem-solving, analytical, and decision-making skills.
* Hands-on leader with the ability to operate strategically and tactically.
* Strong stakeholder management and communication skills.
* Proficiency in ERP and supply chain management software.
* Bachelor’s degree in Business, Supply Chain, Operations, or a related field (MBA preferred).
Location & Work Setup
* Based in London with a hybrid work model (on-site 2 days per week).
* Some international travel may be required based on business needs.
Why Join Us?
* Opportunity to lead and shape the global operations of a high-growth, premium skincare brand.
* A dynamic and entrepreneurial environment with a strong commitment to innovation and sustainability.
* Competitive compensation package with benefits and growth opportunities.
This is an exciting opportunity for an operations leader to make a significant impact on a rapidly scaling brand with a strong global presence. If your skillset matches the requirements, please apply directly.