Laindon Medical Group has a great opportunity for an experienced medical administrator/secretary to join our team on a full or part-time basis, hours and days can be discussed on application.
This busy role will assist us with all the medical administration within the practice which includes secretarial duties and occasional coding of patient records, enabling us to signpost patients for the best possible care and opportunities.
We welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.
Main duties of the job
* Providing a full administration and secretarial support to the team including efficient audio-typing, copy-typing and word processing, for all GPs and health professionals, as required.
* Typing of letters, reports, patient referrals, meeting minutes, memorandums, etc., in an accurate and quality manner.
* Handling patient and practice queries, regarding hospital appointments and treatments, confidentially.
* Coding/summarising of patient information.
* Ensuring all medical records are filed and processed correctly.
About us
We are a long-established practice, serving a population of just over 18,000 patients. We have 5 partners & an excellent clinical mix of 5 salaried GPs, ANP & practices nurses, & a team of allied health professionals, with an organised administrative team, including a practice manager, operational manager & finance officer.
Our aims and objectives are to:
* Provide the best quality medical care to our patients.
* Ensure that patients have confidence in the service we provide.
* Be committed to our patients needs.
* Act with integrity & complete confidentiality.
* Be courteous, approachable, friendly & accommodating.
* Ensure safe & effective services and environment.
* Be innovative & forward thinking.
* Work collaboratively with outside agencies.
* Maintain our motivated & skilled work teams.
* Thoroughly monitor & audit, continue to improve our services.
* Maintain high quality of care through continuous learning & training.
* Guide our employees in accordance with diversity & equality.
* Ensure effective & robust information governance systems.
* Treat all patients & staff with dignity, respect & honesty.
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Qualifications
* None
Experience
* An experienced administrator/secretary, with excellent IT, time management and organisational skills.
* Previous experience working within a practice/surgery.
* Ability to communicate effectively, working in a confidential and discreet manner.
* Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
* Ability to work as part of a multi-disciplinary team, as well as independently.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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