Job summary We are seeking a highly organised and proactive Support Medical Secretary to join our Paediatrics team at Musgrove Park Hospital (MPH). This role plays a vital part in ensuring the efficient delivery of administrative and secretarial support to our clinical staff. This is an exciting opportunity for an efficient and motivated individual to contribute to a dynamic healthcare environment. If you thrive in a fast-paced setting and have the skills to support a dedicated medical team, we would love to hear from you. Apply today to join our team Main duties of the job Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner. Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary. Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner. Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system. Process urgent referrals and arrange appropriate outpatient appointments. Participate in team and Trust meetings as requested. About us At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options to help you balance work and life NHS pension scheme for long-term financial security Generous annual leave allowance to recharge and relax A strong focus on career development to help you grow and achieve your potential Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Date posted 23 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Part-time Reference number 184-OL-GR-1753 Job locations Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications Essential Good standard of general educationRSA/OCR III WP/Typing or equivalentAMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge Desirable ECDL or equivalent Experience Essential Audio typing/word processing Desirable Previous NHS administration experience (2 years minimum)Medical audio typing Additional Criteria Essential Working knowledge of Microsoft office suiteKnowledge of medical terminology Desirable Working knowledge of in house hospital systemsKnowledge of patient notes / retrieval and related tasks/medical records procedureKnowledge of Department and Divisional Structure Person Specification Qualifications Essential Good standard of general educationRSA/OCR III WP/Typing or equivalentAMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge Desirable ECDL or equivalent Experience Essential Audio typing/word processing Desirable Previous NHS administration experience (2 years minimum)Medical audio typing Additional Criteria Essential Working knowledge of Microsoft office suiteKnowledge of medical terminology Desirable Working knowledge of in house hospital systemsKnowledge of patient notes / retrieval and related tasks/medical records procedureKnowledge of Department and Divisional Structure Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)