Responsibilities
* Weekly timesheet process management
* Client profile portal creation
* Timesheet sign-off reporting
* SIA licence weekly compliance report
* New starter process
* Recruitment (advertising & interview organising)
* Purchase order number management (for sales and suppliers)
* Operational back-office support; RAMS collation, site documentation, etc.
* Enter and update customer information in the database
* Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies
* Monitoring site visit reports for requirements
* Completion of Standard Selection Questionnaires (SSQ)
* Support management with note-taking for disciplinary, grievance, and meeting minutes
* Streamline innovation of processes and procedures
* Using Microsoft Office to generate reports, transcribe minutes from meetings, create presentations, and conduct research
* Maintain polite and professional communication via phone, e-mail, and mail
* Anticipate the needs of others to ensure their seamless and positive experience
* Create a weekly communication report for employees
* Complete routine reports and operational processes, daily, weekly, and monthly
* Complete ordering of uniform, supplies, equipment, etc. and manage suppliers through to delivery
Key Attributes
* Able to prioritise tasks and manage time effectively and efficiently
* Knowledge of Microsoft Office, Excel, Management Information Systems (GuardHouse, Eclipse), SAGE
* Able to communicate clearly and efficiently with key stakeholders; clients, suppliers, and other members of the team
* Ability to form reports for operational needs
Requirements and Skills
* Excellent knowledge of English - written and verbal
* Excellent communication and interpersonal skills
* Good negotiation skills with the ability to resolve issues and address complaints
* Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
* Excellent time management skills and the ability to prioritise work
* Attention to detail and problem-solving skills
* Strong organisational skills with the ability to multi-task
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