Main area CAT 11 - Respiratory, Cardiology and Stroke Medicine Grade Band 4 Contract 12 months (Full time, Fixed-Term (12-Month initial)) Hours Full time Job ref 193-6863352UCGB4-LHCPA
Employer Royal Berkshire NHS Foundation Trust Employer type NHS Site Royal Berkshire NHS Foundation Trust Town Reading Salary £26,530 - £29,114 Per Annum Salary period Yearly Closing 30/01/2025 23:59
Band 4
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’. This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust. Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Diversity is what makes us interesting… Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
Job overview
This is an engaging and dynamic role that demands outstanding administrative and coordination skills to facilitate the implementation of the Lung Health Check (LHC) programme for patients in Berkshire and the surrounding areas.
The primary aim of the Lung Health Check (LHC) Programme is to promote the early detection of lung cancer to save lives. Royal Berkshire Hospital and the Thames Valley Cancer Alliance have pinpointed areas within Berkshire with high disease and smoking rates, where significant progress can be made by identifying early-stage lung cancer. The objective is to implement various interventions aimed at reducing lung cancer rates, enhancing the stage of diagnosis, and improving one-year survival rates.
The LHC administrator will assist the programme/project manager in establishing and executing the programme, following the framework set by the LHC National Programme and National Protocol.
The successful candidate will join the Respiratory Medicine team, collaborating closely with the LHC programme manager, nursing staff, and COPD community colleagues to foster partnerships with GP practices and external support organizations.
This is a fixed-term position and will be part of the National Lung Health Checks Programme, which is a vital component of early cancer diagnosis and aligns with the NHS Long Term Plan.
Main duties of the job
We are looking for an enthusiastic, highly motivated and organized individual to provide specialist admin support to the Lung Health Check Programme, working within the CAT 11 team which supports Cardiology, Respiratory and Stroke Medicine. You will need to be confident working within a team in a fast paced environment and have excellent IT skills, be comfortable communicating with patients and colleagues at all levels and work quickly and accurately under pressure.
You will be responsible and accountable for consistently and accurately carrying out your duties as well as the provision of a high quality and efficient service, providing this in a confident and courteous way to service users.
Working for our organisation
The City of Reading sits on the River Thames and is served by great road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC recently rated the care provided by The Royal Berkshire NHS Foundation Trust as good.
Our values; Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for role responsibilities:
The role will provide comprehensive administrative support to the lung health programme in the delivery of a patient focused service, and be responsible for the processing of general admin duties.
This post requires previous experience of delivering high levels of customer/patient service, working within an administrative environment, preferable experience within the NHS but not essential, using multiple computer systems and managing data (electronic and paper based).
Person specification
Qualifications
* Educated to A-Level or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience
* Recognised qualifications in literacy and numeracy (Minimum GCSE English and Maths)
Skills, Knowledge and Abilities
* Experience of using Microsoft Office, including Word and Excel
* Experience of working in a multi-disciplinary team.
* Customer Care experience.
* Experience of handling patient/customer queries
* Experience of using digital dictation systems.
* Experience of using patient data systems.
* Experience of working in a healthcare setting
Previous Experience
* Experience of scheduling outpatient appointments and/or admissions
* Experience of working with patients and providing information regarding their appointments or treatment team
* Experience of handling patient complaints.
The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.
Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.
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