Civil Enforcement Officer (Ref: 2024_1057)
Isle of Wight Council on and off-street parking areas
Grade 6, £24,703.00 to £25,979.00 per annum
Contact: Mark Downer via mark.downer@iow.gov.uk or call on 01983 821000 ext. 8702.
Vacancy Reference: 2024_1057
Closing Date: 27/09/2024
Contract Type: Permanent
Hours: 37 per week
Have you considered being trained as a Civil Enforcement Officer (CEO) and becoming part of the Isle of Wight Council’s Parking Services team?
The Isle of Wight Council’s Parking Services team is dedicated to creating a safer roadside environment by tackling dangerous and inconsiderate parking, which helps assist traffic flow, improve access to homes and businesses, and keep public transport moving.
If you possess good communication skills and are well-organised with a diplomatic approach, you could have just the right qualities to be trained for the CEO role. You will, depending on the requirement, be based at various locations across the Island; and as well as assisting members of the public, you’ll patrol parking areas, monitor ticket machines, and issue Penalty Charge Notices.
Experience in a customer-facing environment, a full driving licence, and the ability to work well as part of a team are essential. As Civil Enforcement Officers represent the public face of the Council, a calm and tactful personality is imperative.
The flexibility to work a shift system including early mornings, evenings, weekends, and some Bank Holidays is important.
It is essential that the successful candidate holds English and Maths GCSE grades 4 / C or above, or equivalent. Previous experience of parking enforcement, although desirable, is not essential, as full training will be provided.
For further information or an informal discussion, please contact Mark Downer via mark.downer@iow.gov.uk or call on 01983 821000 ext. 8702.
Join #TeamIWC and you'll receive our staff benefits package, including:
1. Annual leave entitlement of 32 days p/a PLUS public holidays!
2. Local Government pension scheme
3. Discounted Solent ferry travel
4. Island bus network discount
5. Cycle to work scheme
6. Staff parking permit scheme
7. Discounted island sports & leisure gym membership
8. National and local discounts & benefits schemes
9. Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
10. Travel allowance may be available if commuting from the mainland (subject to criteria)
The Isle of Wight Council currently does not have a license to sponsor overseas workers.
The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct, and Behaviours Framework. We actively promote the diversity of our workforce and provide flexible working options (where appropriate) to support the different needs of our employees.
The Isle of Wight Council is an equal opportunities employer. We are proud to encourage applications from all cultures, backgrounds, and abilities to better reflect the diversity within our local community. We are also a Disability Confident Employer. Along with a number of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.
If you have difficulty completing your online application or need further information about how to apply, phone 01983 823134 or email callcentre@iow.gov.uk. Only applications submitted online by the closing date will be accepted.
We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. We actively encourage you to revisit our job page and apply to alternate posts that may be suitable.
Closing Date: 27th September 2024
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