Company Description
Specsavers, founded 40 years ago by optometrists Doug and Mary Perkins, is the largest privately-owned optical group in the world. With a commitment to providing best-value eyecare, Specsavers delivers high-quality, affordable optical and hearing care in 12 countries. The company continues to shape the lives and careers of around 41,000 colleagues across the globe.
Role Description
This is a full-time, on-site role for a Senior Optical Advisor / Supervisor located in Birmingham. The Senior Optical Advisor / Supervisor will be responsible for overseeing the day-to-day operations of the optical store, ensuring high standards of customer service, managing staff, and ensuring regulatory compliance. Additional responsibilities include advising customers on optical products, conducting fittings, ordering stock, and maintaining accurate records.
Qualifications
* Experience in optical retail, customer service, and team management
* Strong knowledge of optical products and services
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Attention to detail and strong organizational skills
* Previous supervisory experience in a similar role
* Relevant qualifications and certifications in optometry or optical dispensing are beneficial
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Retail
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