Job Description
Job Title: HR Services Assistant Location: Bradford Contract Type: Temporary Ongoing Weekly Hours: 37 Working Hours: 09:00 - 17:00 Start Date: ASAP
Salary: 27-28k Per Annum
Position: People Services Assistant
Key Responsibilities:
Shared Services:
1. Serve as the first point of contact for all people-related queries throughout the colleague lifecycle.
2. Manage queries with a "right first time" approach.
3. Provide advice on people policies, practices, and procedures.
4. Process all new starters and leavers.
5. Maintain 100% accuracy in employee records within the HR system.
6. Ensure confidentiality and compliance with data protection laws (GDPR).
7. Provide administrative support to the HR Business Partner (HRBP) team.
8. Ensure timely and accurate data processing for monthly payroll.
9. Support the management of benefits systems and assist colleagues as needed.
Onboarding:
10. Support the full recruitment lifecycle.
11. Manage job adverts and provide updates on candidate progress.
12. Prepare offer letters and contracts within 24 hours.
13. Oversee all stages of onboarding to ensure an exceptional experience for new hires.
14. Work collaboratively with internal and external stakeholders.
Learning & Development:
15. Support the learning and development team with updating apprenticeship records and managing the Learning Management System (LMS).
16. Organize training sessions and manage attendance.
17. Answer basic queries related to learning and development.
18. Log and track requests for qualifications or conferences.
19. Manage induction programs for new starters.
Various:
20. Assist with key initiatives and projects across the People team.
21. Provide ad-hoc support to the wider People team as needed.
Core Focus: Your role involves overseeing HR processes such as administration, onboarding, and compliance, while supporting colleagues and leaders with policies and procedures. You'll play a vital role in helping us provide excellent services to both employees and customers.
What You'll Bring:
Essential Skills:
22. Strong administrative and organizational abilities.
23. Ability to handle pressure and manage a high volume of tasks.
24. Strong multitasking and prioritization skills.
25. High levels of confidentiality and professionalism.
26. Proficiency in Microsoft Office Suite and experience with HR systems.
27. Attention to detail and excellent communication (both verbal and written).
28. Strong relationship-building and stakeholder management skills.
29. Excellent problem-solving abilities with a solution-focused mindset.
30. Ability to take ownership of tasks and follow them through to completion.
Desirable:
31. CIPD Level 3 qualification.
32. Experience in a People Admin function.
Perks:
33. Hybrid working: 2-3 days a week in the office (Shipley/Bradford).
34. A chance to make a tangible impact while working in a collaborative, inclusive environment.