Our client based in the Lancaster area are currently recruiting for an Operations Supervisor to join their team on a full time and permanent basis.
The organisation are seeking a highly motivated individual to undertake the operational management of the department. The ideal candidate will ensure the highest possible standards are met at all times and will be part of a close-knit team of supervisors, delivering the organisations strategic goals.
Day to Day of the role:
* Lead, direct, and manage the day-to-day operations of the busy department.
* Liaise with the public, colleagues, and external organisations regarding service provision and complaints.
* Innovate to improve service delivery and ensure financial sustainability.
* Manage and coordinate the activities of delivery teams for effective resource use.
* Supervise employees, including performance management, recruitment, and disciplinaries.
* Utilise sensor technology data and ensure staff efficiency in its use.
* Advocate for outstanding customer service and develop robust performance management systems.
* Contribute to various strategies and liaise with external organisations where applicable.
* Ensure health and safety compliance and adherence to policies.
* Oversee financial operations with integrity and due diligence.
Required Skills & Qualifications:
* Leadership/management qualification or relevant practical experience.
* Operational management experience with fleet and plant vehicles.
* Financial control knowledge, including budget management and value for money.
* People management experience with a strong focus on leadership.
* Proficiency in technology use for daily operations.
* Experience in writing and revising Risk Assessments, COSHH, and IOSH.
* Effective communication skills and the ability to work under pressure.
* A current full driving licence is essential
Benefits:
* Competitive salary circa £38,000 - £42,000 per annum
* 27 days annual leave + bank holidays increasing to 32 days after 5 years service
* Pension scheme
* Employee assistance programme
* Home and electronics discount scheme
* Discounted gym membership
* Opportunity to purchase additional leave
* Discounts on days out and on activities and retail
* Work within a supportive and dynamic team environment.
* Professional development opportunities.
Please apply now for your chance to be considered for this incredible opportunity with one of the areas leading local employers.
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