Manchester Regional Office – IMPS DOCAS Team Member
We are looking to appoint a Membership Processing Team Member to process new on-line applications and reconcile our membership records.
Location: Manchester, Regional Office
Starting salary: £30,924 per annum
Closing date: 4 April 2025
Hours: 35
Contract type: Full time, permanent
Reference: ORD/156
About this job
UNISON is the UK’s leading trade union with more than 1.3 million members. Our members are people working in the public services, for private contractors providing public services and in the essential utilities. They include frontline staff and managers working full or part-time in local authorities, the NHS, the police service, colleges and schools, the electricity, gas and water industries, transport and the voluntary sector.
UNISON’s membership system is accessed by 12 Regional Offices, National Office, UNISON Direct, and over 500 Branches. We are looking to appoint a Membership Administrator (DOCAS Processing Team Member) to process new on-line applications and reconcile our membership records.
The role:
The IMPS unit is based at our Manchester Regional Office and it is a single service resource for the provision of income processing and member services. Its focus is on the delivery of an efficient and successful membership process. A team member would be expected to process subscription files that reconcile our membership system and process new online application forms.
The person:
This role is a key position within the RMS Operations department that oversees the development of the union’s membership system. You will have skills and experience that can demonstrate your ability to:
* Process applications for membership in an accurate and timely manner, following defined guidelines and procedures.
* Think analytically.
* Be proficient in Microsoft Office Excel functions.
* Maintain a keen eye for detail at all times.
* Good level of written English.
How to apply
For further information and to apply please visit www.unison.org.uk/jobs. Completed application forms must be received by sending to hrrecruitment@unison.co.uk no later than 5pm, Friday 4th April 2025. Please quote the reference number for the post when applying: ORD/156.
It is proposed to hold interviews on Tuesday 29th April 2025.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
Please note that only the General Application Form will be accepted. Use of any other application form will result in your application not being considered.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
Join UNISON and get essential cover wherever you work.
* UNISON has more than 1.3 million members and activists, making us one of Europe’s largest unions.
* There are more than 1,000 UNISON branches around the UK.
UNISON, UNISON Centre, 130 Euston Road, London NW1 2AY. 0800 0 857 857
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