Worcestershire Acute Hospitals NHS Trust
This post is a great opportunity to make a real difference to patients. Acting with care and compassion, you will be able to make a positive impact on patients' experiences in hospital.
You will work within a team to deliver high-quality care to patients. This is an entry-level post which will provide you with invaluable experience to enable you to develop your career in the NHS.
This key role is central to delivering high-quality patient care with compassion. The care you provide will make a real difference to patients and their carers and relatives.
In addition to all of the benefits you would expect working for a national NHS Employer, we will also provide you with an extensive induction and ongoing development to support you in achieving your career ambitions. We offer a 5-day essential skills course for HCAS, and there are also opportunities to develop into a Senior HCA. The HCA role will provide you with the skills, knowledge, and experience to pursue a career in nursing if you wish.
Main duties of the job
Your role as a Health Care Assistant (HCA) is to work alongside registered nurses as part of the ward or department team to provide care to patients. The types of duties include:
1. Washing and dressing patients
2. Serving patients meals and assisting with feeding when necessary
3. Helping people to mobilise
4. Assisting patients with toileting
5. Bed-making and generally assisting with patients' overall comfort
6. Monitoring patients' conditions by taking temperatures, pulse, respirations, and weight
Acting with compassion, you will put patients at the centre of all you do. You will communicate effectively with patients and their carers. This role will require you to work variable hours on a rota including nights and weekends. You will show courage by embracing new ways of working and doing the right thing by the people you care for, including speaking up when you have concerns.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch, and Worcester. Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
* Best services for local people
* Best experience of care and best outcomes for our patients
* Best use of resources
* Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services, and our role in the wider health and care system.
Job responsibilities
You will assist with washing and dressing patients, using hoists as appropriate. You will assist with serving meals and feeding patients, including reporting on their intake and recording on charts as appropriate. You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary. You will assist with monitoring patients' conditions by taking temperatures, pulse, respirations, and weight. You will assist with patients' mobilisation, ensuring a safe environment and using appropriate techniques. You will make beds and help to ensure the ward/department is kept clean, tidy, and safe. You will communicate with patients and their relatives with care and compassion. You will help to ensure that patients are kept comfortable and receive personalised care. You will be involved in patient booking in/admission, introducing patients to the ward/department area as directed by the registered nurse. You will assist with the recording and safekeeping of patients' property and valuables. You will assist the multi-professional team to prepare and support patients undergoing treatment and/or investigation, maintaining privacy and dignity at all times. You will safeguard vulnerable adults. You will report to the nurse in charge of the ward/department matters of concern relating to patients and the ward/department environment. You will undertake duties outside your working area (e.g., delivery and collection) to assist in maintaining good communication. You will ensure the privacy and dignity of patients is met at all times. You will be adaptable and flexible to working in various areas of the department or ward as required.
Person Specification
Qualifications
* Basic standard of education including Maths and English
* Experience of working in a patient care setting or customer-facing
* Healthcare Apprenticeship or equivalent
* Experience of working in a healthcare setting
Experience
* Ability to communicate effectively and demonstrate excellent interpersonal skills
* Be able to demonstrate an understanding of the concept of confidentiality
* Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
* Self-awareness in terms of recognising the impact of your behaviour and other people's behaviour
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