Job summary No direct experience is necessary, as full training will be provided however knowledge of working in a healthcare setting would be an advantage. You will need to have a willingness to learn with excellent communication skills. Basic IT skills will be advantageous. To find out more about the role of a Healthcare Assistant please click on video links below: https://www.youtube.com/watch?vQKukNzye_78 https://app.frame.io/reviews/44e4946a-ee38-4f59-ae01-78efb1803592/bda0d86d-6bc5-4071-8743-6880226f2c6e https://www.healthcareers.nhs.uk/explore-roles/healthcare-support-worker/roles-healthcare-support-worker/healthcare-support-worker Interview Date: 20 March 2025 37 Hours 30 Minutes/Week (minimum of 30 Hours/Week) You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy NO AGENCIES PLEASE Main duties of the job Responsible for assisting the qualified nursing team with setting up of the clinical area. Looking after patients pre and post procedure and reporting any concerns to the nursing team. Working as part of the multi-disciplinary team to maintain high levels of patient care and dignity. Contribute to clerical duties when required. Contribute to cleaning and housekeeping within the department. Ensure stock is available as required. Detailed job description and main responsibilities Essential Requirements Have recognised qualifications in Maths and English at Grade 3-2 (GCSE grade D-E, Functional Skills Level 1) To work a minimum of 37.5 hours per week Willingness to undertake and complete the apprenticeship course within 18 months Ability to communicate with members of the public and colleagues Presents self as courteous, respectful and helpful Ability to work effectively under direct supervision, as part of the multi-disciplinary team Basic IT skills Desirable Requirements GCSEs in English and Maths at Grades 9-4 (or A-C or Level 2 Functional Skills or equivalent) Previous experience in a healthcare environment Understanding of confidentiality issues Alignment to Trust values and core behaviours About us Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: o Freeman Hospital o Royal Victoria Infirmary (RVI) o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) o Newcastle Dental Hospital o Newcastle Fertility Centre o Northern Centre for Cancer Care, North Cumbria o Northern Genetics Service o Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Date posted 03 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 317-2025-09-07-DR Job locations Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Job description Job responsibilities If selected for interview you must provide evidence of your Maths and English qualification certificates. Failure to do so will withdraw you from the process. You will need to be able to meet all the eligibility requirements as prescribed by the apprenticeship criteria to undertake the role. To be eligible for an apprenticeship you must: Be aged 18 or over (due to the nature of the shifts and role) Have the right to work and remain in the UK. Have lived in the UK for at least 3 years. Provide original evidence of required English and maths qualifications. Further information: You will not be considered if you have an equivalent or higher qualification in the same or a very similar subject. You must not be engaged in any other funded training or education programme. We cannot sponsor applicants during or on successful completion of the apprenticeship so please ensure you meet visa status eligibility. We cannot accept applications from student visa applicants Please be advised if you are a 'Non-UK National' applicant you must meet the eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding, by the relevant apprenticeship provider, for you to formally enroll on the course. Further details can be found on the UK Government website. Please be advised if you are a Non-UK National applicant you must meet the full eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding, by the relevant apprenticeship provider, for you to formally enroll on the course. Further details can be found on the UK Government website. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Job description Job responsibilities If selected for interview you must provide evidence of your Maths and English qualification certificates. Failure to do so will withdraw you from the process. You will need to be able to meet all the eligibility requirements as prescribed by the apprenticeship criteria to undertake the role. To be eligible for an apprenticeship you must: Be aged 18 or over (due to the nature of the shifts and role) Have the right to work and remain in the UK. Have lived in the UK for at least 3 years. Provide original evidence of required English and maths qualifications. Further information: You will not be considered if you have an equivalent or higher qualification in the same or a very similar subject. You must not be engaged in any other funded training or education programme. We cannot sponsor applicants during or on successful completion of the apprenticeship so please ensure you meet visa status eligibility. We cannot accept applications from student visa applicants Please be advised if you are a 'Non-UK National' applicant you must meet the eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding, by the relevant apprenticeship provider, for you to formally enroll on the course. Further details can be found on the UK Government website. Please be advised if you are a Non-UK National applicant you must meet the full eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding, by the relevant apprenticeship provider, for you to formally enroll on the course. Further details can be found on the UK Government website. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Person Specification Knowledge Essential Ability to carry out routine elements of assessment to enhance the patient journey, following an initial assessment by a Registered Practitioner. Understanding of confidentiality Desirable An understanding of confidentiality issues Skills Essential Basic IT skills Engage positively in all education and assessment activities related to the apprenticeship framework. Ability to initiate emergency action when required e.g. Cardiac arrest, Fire Experience Essential Ability to plan, prioritise own and delegated work tasks and activities. Desirable Previous work experience in a healthcare environment Qualifications Essential English and Maths at Level 1 or equivalent (GCSE 3-2, or D-E or Functional/Key Skills at Level 1) Desirable English and Maths at level 2 or equivalent (GCSE 9-4 or A- C or functional skills level 2) Person Specification Knowledge Essential Ability to carry out routine elements of assessment to enhance the patient journey, following an initial assessment by a Registered Practitioner. Understanding of confidentiality Desirable An understanding of confidentiality issues Skills Essential Basic IT skills Engage positively in all education and assessment activities related to the apprenticeship framework. Ability to initiate emergency action when required e.g. Cardiac arrest, Fire Experience Essential Ability to plan, prioritise own and delegated work tasks and activities. Desirable Previous work experience in a healthcare environment Qualifications Essential English and Maths at Level 1 or equivalent (GCSE 3-2, or D-E or Functional/Key Skills at Level 1) Desirable English and Maths at level 2 or equivalent (GCSE 9-4 or A- C or functional skills level 2) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)