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Job Description
1. Maintain service standards to develop and improve customer satisfaction and retention.
2. Ensure that all customer requests are handled in a timely and consistent manner.
3. Ensure that all transactions are in adherence to regulatory, compliance, and internal audit requirements.
4. Support sales team to provide excellent service to high net-worth clients to achieve client retention.
5. Partner with customers, Business Support, and service providers to ensure timely transaction processing and service delivery of customers' requirements and inquiries.
Experience & Skills Required
1. Analytical and logical thinking.
Only shortlisted candidates will be responded to; therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.
EA Licence No: 11C5502 | EAP Registration No: R2199597
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