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Job overview
Surgical Care Navigator - Directorate – Admissions, Surgical Division
(Hybrid Working)
Job Location: Whiston Hospital
AFC Band – Band 4 (12 months fixed term Secondment opportunity considered)
An exciting opportunity to support the use of an innovative AI tool across Mersey and West Lancashire Teaching Hospitals, which helps prioritize patients to prepare for surgery through a self-care coaching prehabilitation programme has become available. The Surgical Navigator post will primarily promote and support the onboarding of eligible patients to wait well for surgery at home with the support of the coaching programme.
We are looking for an enthusiastic person to join our Surgical Team to communicate with our patients on the benefits of enrolling onto the prehabilitation 12-week programme and explaining to them how to proceed with this offer. The role will also involve liaising with surgical and pre-operative assessment colleagues to track updates for this patient group. The Surgical Navigator will also be expected to generate and manage patient lists, liaising with appropriate clinical teams to capture outcomes of patient reviews, ensuring data is captured accurately and divisional reports are available.
The role requires the post holder to be self-driven, highly organized, and have excellent communication skills. Good administrative and Excel skills are essential to create and maintain spreadsheets to a high standard.
Main duties of the job
* Plan and organize activities to ensure weekly patient lists are prepared and made available to relevant clinicians for review.
* Attendance at weekly operational meetings.
* Develop procedures for own work area and work within the boundaries of the departmental procedures.
* Receive complex patient-level information and manipulate patient-level data using Excel and information dashboards.
* Ensure weekly patient lists are prepared and made available to 3rd Party Supplier for prehabilitation patient cohorts.
* Using existing in-house inpatient waiting list dashboard identify appropriate cohort of patients who require a harms review and export onto Excel for divisional use.
* Manage timelines for review to take place and escalate where required if reviews are not carried out by clinicians within the agreed timeframe.
* Ensure the outcomes of the returned reviews are recorded accurately within digital patient notes.
* Ensure quality and accuracy of all data reports.
Working for our organisation
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Person specification
Other
* Ability to travel between Whiston and St Helens hospital locations by own car/assisted driver.
Skills
* Excellent verbal and communication skills.
* Excellent numeric and accuracy skills.
* Ability to organize own workload effectively and work under pressure.
* Able to work effectively as a team member.
* Able to work with minimum supervision.
* Able to meet change demands and priorities with a flexible approach.
* Report writing and presentation skills.
* Analytical/reasoning skills.
Qualifications
* Educated to Diploma level and/or equivalent experience and/or equivalent qualification.
* Evidence of continuing professional development.
Knowledge & Experience
* Experience in an NHS administrative role.
* Experience of working to deadlines and prioritizing tasks.
* Knowledge of MS Office to include Word and Excel.
* Experience of data entry.
* Excellent keyboard skills.
* Experience in an MDT coordinator role.
* Good knowledge of patient pathways of care through the clinical setting.
* Knowledge of audit processes.
* Knowledge and experience of data analysis.
Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust that is one of the best places to work for in England.
The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.
Equality, Diversity, and Inclusion
We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspectives, and experiences you bring.
The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details, is shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.
Disclosure and Barring Service Check
If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Flexible Working
We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that all employees have the right to request flexible working from day one of employment.
Working for Team MWL
Staff recognition is especially important to us; we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata), and access to a range of NHS discounts.
Additional Information
Before applying, we encourage you to review the Trust’s Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE.
Good luck with your application. We hope to welcome you to Team MWL very soon.
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