Please refer to the attached job description and person specification for full details of responsibilities 1. To ensure that there are team systems and processes to provide a responsive and effective service to service users and carers.2. To ensure that services are delivered within a robust clinical governance framework, monitoring and evaluating standards of care routinely in accordance with Trust governance arrangements.3. To promote an ongoing process of service improvement within the teams.4. Participate in the development and redesign of services with support from the Directorate Senior Leadership Team.5. To provide leadership within the team, supporting and developing the team to provide effective services.6. To maintain an appropriate working environment.7. To investigate and respond to comments/complaints/incidents in line with the Trust policy and take appropriate action.