I am recruiting several CARING and PASSIONATE Domestic Abuse Caseworkers on behalf of a fantastic service in the Cardiff City Center area.
I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.
You will be supporting women by providing them with an individually tailored support package. There is a need to work flexibly Monday to Friday between the hours of 09:00 and 19:00 and also take part in an on-call service.
This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. It is also subject to an Enhanced DBS check.
* Salary: £24,800
* Hours: 35 Hours per week (Monday to Friday)
* Contract: Permanent
* Shifts: Flexible between 09:00 to 19:00 shifts
* Location: Cardiff City Center
Benefits of the Domestic Abuse Caseworker role:
* Generous Annual Leave Package 26 Days plus Bank Holidays
* Pension
* Life Assurance
* Employee Assistance Program - supports your health and well-being at home and work
* Flexi Working
* Paid Company Sick Pay & Emergency Dependent Leave
* Real Living Wage Employer
* Bike to work scheme, among other benefits.
As a Domestic Abuse Caseworker, you will be responsible for the following:
* Be the first point of contact for service users via phone, email, online chat, text and face-to-face
* Identify and assess the risks and needs of service users
* Provide immediate crisis intervention
* Making detailed and accurate reports and ensuring the CRM is always updated
* Signpost and support women and their families to various agencies, e.g. social services, the police, DWP, homelessness, education, housing, and cultural services
* Promote the service
* Undertake training and development to enhance your skills and knowledge
Requirements:
* Hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience or a vocational qualification.
* Driving licence and access to own vehicle is essential
* Have an understanding of domestic violence and abuse, including the impact on victims and their children
* Understand child protection issues and how to effectively safeguard
* Experience in engaging with external agencies
* Have strong crisis management skills
* Excellent IT and communication skills
* Ability to provide practical and emotional support
* Ability to manage own workload
* Ability to work alone and as part of a team
If you want to make a real difference in lives click APPLY now!
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