Job summaryWiltshire Support at Home - Your home, Our Support, Your IndependenceIf you are passionate about making a real difference to peoples lives and looking to start your career in the care industry, this is the perfect opportunity for you. We believe in nurturing talent from within, offering extensive training, progression and diploma opportunities available. Main duties of the jobWiltshire Support at Home offers short-term service for hospital discharges and individuals needing support at home, as part of a rapid response. Their crucial role includes preventing, reducing, and delaying the necessity for long-term care. The service aids those recently discharged from the hospital or under the care of the Rapid Response Service, providing short to mid-term homecare support to promote independence.We are seeking individuals with a genuine passion for helping others who are available on a rota basis between 7am to 10pm 365 days a year. Showcase your caring and friendly attitude. Embrace teamwork while thriving independently and be part of our vision to work with people in the community to live the best life they can!Successful applicants will receive a welcome payment of £1300 (subject to tax and NI) for your integral role in reducing flow pressure on hospitals. You will receive £650 upon starting and a further £650 upon successful completion of your probation. About usWiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.Job description Job responsibilitiesUnder the guidance and supervision of the Senior Support Worker (and from time to time other members of the service management team). Your role will be to support the customers with personal care, food preperation and daily living activities. Specific duties and responsibilities include: Work with customers to support them manage and maintain where possible their daily living skills, including washing, dressing, meal preparation, and personal care Safeguard the health, safety and wellbeing of customers as well as colleagues Take part in staff development programmes, assuming responsibility for own professional development i.e. undertake all mandatory training relevant to the service and part of the training pathway for the role e.g. Care Certificate Assist customers with the use of mobility aids and assistive equipment where required Assist customers with moving and positioning, adhering to health & safety requirements as well as organisational policy and procedures Contribute to daily communications, accurate record keeping, recording actions, interventions and incidents in customers records Participate in regular team meetings and customer review meetings Ensure compliance with the Data Protection Act and maintain customer confidentiality and security of information at all times Communicate effectively with the immediate team and other health and social care professionals as appropriateParticipate in own supervisions, appraisals and objective setting Assist the team with general duties if required e.g. office filing, answering telephone calls etc Work as part of the team, offering a flexible approach to staff rostering Abide by the principles and practice set out in the staff handbookJob description Job responsibilitiesUnder the guidance and supervision of the Senior Support Worker (and from time to time other members of the service management team). Your role will be to support the customers with personal care, food preperation and daily living activities. Specific duties and responsibilities include: Work with customers to support them manage and maintain where possible their daily living skills, including washing, dressing, meal preparation, and personal care Safeguard the health, safety and wellbeing of customers as well as colleagues Take part in staff development programmes, assuming responsibility for own professional development i.e. undertake all mandatory training relevant to the service and part of the training pathway for the role e.g. Care Certificate Assist customers with the use of mobility aids and assistive equipment where required Assist customers with moving and positioning, adhering to health & safety requirements as well as organisational policy and procedures Contribute to daily communications, accurate record keeping, recording actions, interventions and incidents in customers records Participate in regular team meetings and customer review meetings Ensure compliance with the Data Protection Act and maintain customer confidentiality and security of information at all times Communicate effectively with the immediate team and other health and social care professionals as appropriateParticipate in own supervisions, appraisals and objective setting Assist the team with general duties if required e.g. office filing, answering telephone calls etc Work as part of the team, offering a flexible approach to staff rostering Abide by the principles and practice set out in the staff handbookPerson Specification Qualifications Essential Care Certificate or equivalent skills and experience with willingness to undertake the required training General level of education to GCSE A*-C or equivalent skills and experience Experience Essential Care Certificate or equivalent skills and experience with willingness to undertake the required training General level of education to GCSE A*-C or equivalent skills and experience Empathy with the elderly and/or people with a disability and an understanding of their needs Ability to work alone and as part of a team Ability to prioritise and organise own workload A pleasant and helpful manner Effective communication both written and oral Desirable Previous experience of providing care and support to the elderly and/or people with a learning disability Basic knowledge of safeguarding. Basic knowledge of regulations relevant to community care Person Specification Qualifications Essential Care Certificate or equivalent skills and experience with willingness to undertake the required training General level of education to GCSE A*-C or equivalent skills and experience Experience Essential Care Certificate or equivalent skills and experience with willingness to undertake the required training General level of education to GCSE A*-C or equivalent skills and experience Empathy with the elderly and/or people with a disability and an understanding of their needs Ability to work alone and as part of a team Ability to prioritise and organise own workload A pleasant and helpful manner Effective communication both written and oral Desirable Previous experience of providing care and support to the elderly and/or people with a learning disability Basic knowledge of safeguarding. Basic knowledge of regulations relevant to community care Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK RegistrationApplicants must have current UK professional registration. For further information please see Additional information UK RegistrationApplicants must have current UK professional registration. For further information please seeEmployer details Employer nameWiltshire Council AddressWiltshire Council Bourne HillSalisburySP1 3UZ Employer's website