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This is a full-time position reporting directly into the General Manager. Our Sales and Retention Managers are responsible for supporting the team in the successful operation of the gym, with a specific focus on driving new member sales, maximising retention, and overall growth of the live member movement through various strategies inside and outside of the gym.
The Benefits
Elevation is part of our core values, offering great company benefits, including:
* 20% discount across all Frasers Group facias
* Eligibility for the Fearless bonus scheme
* Free Gym membership
* Monthly Frasers Group Champion - winners receive double their salary for the month
* Reward and recognition through our Everlast Gyms monthly champions
* Training and development through Frasers Group with recognised, funded qualifications, including Level 3 & 5 in management & leadership
* Opportunity to enhance your fitness knowledge with product training and deliver personal training sessions and group training
Job Description
* Represent Everlast Gyms as a fitness ambassador
* Demonstrate our elevated ways of working consistently
* Lead by example in our FUNDAMENTALS sales process, supporting and training the team to improve confidence and performance
* Focus on driving new member sales and retaining existing members to grow the live member base
* Own the activity planners for the gym, ensuring they are thorough, well-planned, and executed
* Implement strategies to increase lead generation internally and externally
* Monitor dashboards and KPIs, communicating insights to the team
* Drive revenue from membership sales, products, and secondary revenue streams to ensure profitability
* Prepare and deliver monthly sales presentations to management
* Build relationships with local businesses to develop local partnerships
* Develop #WeMoveBusinesses membership opportunities, both new and existing
* Lead by example on reception and the gym floor to enhance member experience
* Support national initiatives like #WorkoutWednesday & #WeCommunicate
* Provide honest, constructive feedback regularly to support team development
* Assist the General Manager with operational tasks, including Health & Safety, Facilities, Maintenance, and Recruitment
* Maintain high standards of cleanliness and presentation at all times in the gym
Qualifications
* Passion for health, fitness, and wellness
* Strong leadership qualities
* Adaptability in communication style
* Positive, solutions-driven mindset
* Exceptional interpersonal skills and a member champion mentality
* Driven, ambitious, and eager to learn and develop
* Flexibility to work hours and locations, including weekends and Bank Holidays as needed
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