Location
Solihull
Type of contract
Permanent
Full Time
Occupational field
Business & Administration
Job-ID
11999
Job Summary
We are seeking a detail-oriented and proactive Credit Controller to join our finance team. The Credit Controller will be responsible for managing the credit and collections processes, minimizing credit risk, and ensuring timely payments to support the company’s cash flow. This role requires strong analytical, negotiation, and communication skills, as it involves regular interaction with customers, internal teams, and management.
Job Description
* Chasing up outstanding debts via Phone/E-mail/Letter
* Negotiating payment plans and setting up terms and conditions
* Starting legal proceedings if clients do not pay their debts on time
* Monthly Reporting to Accounts Managers on position of Debt Control.
* All ad-hoc accounting functions to assist the finance team.
* Good Excel skills are necessary along with letter writing and communication by telephone
* Record chase history and agreed payment timescale on system
* Proactive resolution and monitoring of any queries raised on bills
* Assist the treasury team with daily allocation of cash and any associated queries regarding payments received.
* Send regular arrears statements/dunning letter to our customers.
* Implementing changes in the company’s credit control system.
* Researching accounts based on company records
* Contacting clients through emails, phone calls and standard post
* Developing collection systems to help to exceed the company’s financial goals
* Checking credit information with new customers and commercial teams.
* Creating repayment plans if necessary
* Starting legal action to recover debts when necessary
Essential Requirements:
* Excellent customer service
* Patience and the ability to remain calm in stressful situations
* Analytical skills and thorough attention to detail
* The ability to listen and negotiate with customers
* Excellent verbal and written communication skills
* Persistence and determination
* Familiarity with data entry software
* Ability to work well in a team
Benefits
* Insurance packages and health care
* Experienced and international teams
* Employee training and development
* Bonus programs
* Employee discounts
* Flexible working hours
* Positive working atmosphere
* Employee events
We are proud to save lives with what we do. Our employees' physical and mental well-being is just as important to us! We will be happy to provide details of our insurance and health care packages during our personal interview. While welcoming new talents is what keeps us in motion, we are equally proud of the number of long-term colleagues. Let your personal experience meet our multicultural TÜV Rheinland insights to accomplish jointly! We live by "Precisely right" as the core of our company DNA. Constantly growing with one another and learning from each other is hence a self-evident feature to us! We believe in paying for performance by rewarding successes. Let's talk about the details of our bonus programs during the personal interview. Exclusive employee offers at appealing conditions are just one of the great advantages we offer. Please ask for details during a personal interview. Balancing your private and professional life isn't always easy: Family matters, personal needs, traffic or simply one’s very own energy cycle – Our flexible working hours support your style! Isn't it tempting to work for an established, meaningful corporation with a rich tradition? Here's the even better news: We also want work to be fun! Building. Memories. Together. Various employee events are awaiting you!
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