Main area: Dermatology
Grade: NHS AfC: Band 3
Contract: 12 months (Fixed term or secondment)
Hours: Full time - 37.5 hours per week (Monday to Friday)
Job ref: 223-SMS-680
Employer: The Shrewsbury and Telford Hospital NHS Trust
Employer type: NHS
Site: The Royal Shrewsbury Hospital
Town: Shrewsbury
Salary: £24,071 - £25,674 pro rata
Salary period: Yearly
Closing: 01/10/2024 23:59
Support Medical Secretary - Dermatology
NHS AfC: Band 3
Job overview
An exciting opportunity has arisen for a Support Medical Secretary to work within the Dermatology Secretary team based at The Royal Shrewsbury Hospital, Shrewsbury.
The post is for 12 months working 37.5 hours per week across Monday to Friday.
The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided.
You should already possess 4 GCSE's (grades 9 - 4 or C - A) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be qualified or working towards NVQ Level 3 Business/ Medical Admin or AMSPAR.
The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
Main duties of the job
The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.
They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.
The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.
Working for our organisation
The successful applicant will join a busy team currently comprising of four Medical Secretaries at this site as well as an Admin Assistant. The post holder is pivotal in the patient’s relationship with the hospital, the clinical team and the Consultants. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Education/Training
* Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
* 4 GCSE's (grades 9 - 4 or C and above) or equivalent
* RSA Stage 3 typewriting, word processing (or equivalent)
* AMSPAR
* NVQ Level 3 in Business Administration
* ECDL
Experience and Attainments
* Experience in audio typing
* Customer Care
* Secretarial procedures
* Knowledge of software programs
* Medical Terminology (with the ability to reach the required standard in medical terminology)
* Medical Secretarial/ PA experience
* Knowledge of PAS systems
* Experience of compiling rota’s
Skills and Aptitudes
* High standard of grammar and spelling
* Able to prioritise
* Able to communicate sensitively and tactfully with patients and carers
* Minute taking
* Touch Typing
Knowledge
* Knowledge of good practice and system of work within secretarial/PA field.
* Knowledge of Health and Safety in the Workplace
* Understanding of confidentiality/data protection issues.
* Knowledge of NHS policies.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people.
Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.
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