Role: Freight Operations Team Leader
Location: Port of Immingham
Salary: £36,000 per annum (paid 4 weekly)
Application closing date: Friday 21/03/25
Interviews to be held: 26/03/25 - 28/03/25
Hours: 08.00 - 16.00 Monday to Friday with alternate weekends.
We are seeking an experienced and motivated freight team leader to oversee a team of 10 freight administrators. This role is pivotal in ensuring the smooth and efficient check-in process of cargo, managing customs clearance, liaising with various stakeholders, and ensuring compliance with health and safety standards.
Responsibilities:
1. To lead, motivate and manage a team of 10 freight administrators to ensure high performance, exceptional customer service, and efficient service delivery.
2. Ensure accurate completion and timely submission of all shipping and customer documentation and oversee the check-in process of freight at the terminal.
3. As part of the management team, contribute to the Health and Safety and Environmental Management of all freight operations.
4. Help conduct thorough investigations to determine the cause of accidents or incidents, document findings, and provide actionable recommendations for prevention.
5. Ensure safe entry/exit to terminal ensuring traffic is kept flowing and reacting to any traffic congestion.
6. Identify training requirements and discuss with operations team and Stafforce.
7. Compile reports for operations manager regarding terminal peak hours, average booking in times and staff average hours.
8. Build strong relationships with key stakeholders to ensure an efficient service when dealing with enquiries and queries.
9. In conjunction with the management team, review and help produce SSOW/RA and safe working practices for duties within the freight operation.
10. Oversee the allocation, control, and maintenance of PPE for the freight team.
11. Control and update current employee roster to ensure adequate staffing levels.
Skills, experiences, qualifications, and competencies:
1. A safety-focused individual with a proven track record of managing the safety of a team in a high-paced, intense, 24/7 operational environment.
2. Excellent organisational and time management skills with the ability to manage multiple priorities.
3. Articulate and able to use a variety of communication channels.
4. Evidence of motivating others, demonstrating energy and enthusiasm.
5. Excellent report writing skills.
6. Strong IT skills evidenced in an operational environment.
7. Preferable experience working with Destin8/Freightlink platforms.
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals. We are committed to protecting the privacy of all our candidates and clients.
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