Skincare is a big subject, and lots of people need a helping hand with cutting through the noise and understanding what they really need for their skin. We are here to help with that, and we do it through the groundbreaking Skin Rocks App, Skin Rocks product line and Caroline Hirons’ curated Kits. Skin Rocks is built on Caroline’s lifelong study of skin care.
Reporting into the E-Commerce Manager, the E-Commerce Coordinator will be for owning the delivery and execution of the Skin Rocks website trading plan. You will work cross functionally with our e-commerce, marketing and technology teams to ensure that online sales and conversion opportunities are continually maximised across the Skin Rocks website on a daily basis.
Assist in managing the Skin Rocks website on a daily basis.
Responsible for the end to end launch process for all products and promotions. Including creation, testing steps and go live processes.
Support the E-Commerce Manager with on site content planning in line with the trading plan activities.
Collaborate with marketing team to optimise the website journey and deliver the best type of content for customers through homepage, product pages and landing pages.
Manage e-commerce stock levels via Shopify Plus in collaboration with logistics team.
Support on analysis and reporting on sales, promotions and content performance via Shopify and Google Analytics GA4.
Minimum 2 years experience within an E-Commerce DTC team or business.
Experience working with founder led brands is a plus.
Strong website trading experience and competence in site merchandising and content management.
Proactive self-starter, with a sense of humour, able to work under pressure and who is flexible and comfortable with productive change.
Skin Rocks operates on a fully inclusive hiring policy, without exceptions. 25 days annual leave, plus an extra day off on your birthday
~ Annual Discretionary Bonus
~ Contributory Pension Scheme
~ Private Medical Membership
~ Life Insurance
~ Staff Discounts
~ Enhanced Parental Leave Policies
~ Wellbeing Support
~ Training & Development Support
~ Optional remote Mondays and Fridays
Pro-rated for part time employees.