At Tesco, we’re on a mission to be every customer's favourite place to shop, whether in-store or online. Our Insight team plays a vital role in making that happen by understanding what our customers want and need, enabling us to make confident, data-driven decisions. Using advanced tools and technologies, we transform data into real insights, partnering with the wider business to create products and services that truly impact our customers. We thrive in an inclusive and collaborative environment, where varied perspectives come together to make a positive difference. If you’re passionate about storytelling through data and want to be part of a team that’s focused on delivering significant change, we'd love to hear from you This is a new role within the growing In-House Research team, offering an exciting opportunity to help build our internal qualitative research capability. Working with the Research Manager, this role will help us deliver qualitative research sessions by supporting recruitment and project management. At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support. Recruiting customers from our internal panel to attend live research sessions, both online and face to face, including scheduling research sessions. Running recruitment screener questionnaires via our in-house survey tool and customer panel. Pre-screening phone calls to potential research attendees. Attending research sessions to welcome customers and host the event. Helping to manage the recording equipment needed for the research sessions. Experience using qualitative research in a relevant commercial industry. Problem solving skills and resilience. Confident verbal communication skills. A valid driving license as you will be required to travel within the UK on occasion. Comfortable with technology involved in filming & recording customer research. On occasion, you may be required to work irregular hours, with time off in lieu of any work outside of contracted hours. LI-AG1 LI-Hybrid