Dazzle is a rapidly fast-growing tech-led commercial cleaning company that prides itself on exceptional customer care and values its employees. We are looking for an experienced Cleaning Supervisor Operative to join our clients in London.
If you are looking for a new and unique company to work for, look no further than Dazzle!
Responsibilities and Duties
* Cover cleaners' sick/holiday days where required; this will be a significant portion of the role.
* Be available to pick up keys from offices/HQ and drop them off to cleaners.
* Meet, greet, and train cleaners on their first clean.
* Run a Health & Safety (H&S) check with the cleaners.
* Explain company policies.
* Train cleaners on how to use our App time sheet system.
* Run spot checks across all client sites to ensure cleans are performed to a top level.
* Complete online QA forms.
* Liaise with clients on any account requirements and resolve conflicts with our backend teams.
* Occasionally purchase equipment and drop it off at any client sites.
* On occasions, you will need to take on the cleans yourself; this is critical, and we need a person who can pull their sleeves up and deliver!
* Be a team player and able to take tasks from management well.
Must have:
* A good hard-working attitude.
* Able to manage mixed personalities diplomatically.
* Mobile phone with data & WhatsApp.
* Be available late afternoons and evenings on standby.
* Flexibility in your schedule and availability to take on challenges anywhere in London.
* Good grasp of the English language.
* Have a recent DBS certificate.
* Ability to build relationships with cleaning teams, clients, and backend management teams.
* Be the cleaning team's go-to person/mentor.
* Willingness to take regular instructions and report to management daily via video or audio calls.
Initially, this will be for 4 hours per day, Monday to Friday evenings, with potential for up to 7 hours per day on occasions.
As our business grows, we are willing to make this into a full-time position for the right person.
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