About the role
National Energy System Operator’s (NESO) strength lies in our people. Together, we’re shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow.
Reporting to the Head of Order to Cash, the Order to Cash (OTC) & Purchase to Pay (PTP) Transactional Administrator is responsible for supporting the delivery of efficient and effective billing, customer and vendor management support services to customers, suppliers, and business stakeholders, ensuring compliance with business and regulatory controls, and supporting the financial performance of the business.
This role is based in Warwick, with occasional travel to Wokingham, and we continue to offer hybrid working from office and home.
Key accountabilities
* Delivering a range of billing, customer and vendor management related transactions and processes, working with the Order to Cash and Purchase to Pay teams to ensure efficient and effective delivery of billing, customer, and vendor management processes, including:
* Creating and amending of customers.
* Supporting the creation and amendment of vendors.
* Processing sales invoice requests and credit notes.
* Resolving queries submitted by the business, 3rd party service providers and suppliers within agreed service levels.
* Understanding and obtaining Delegation of Authority (DoA) approval requirements across the business.
* Producing accurate and timely monthly reports to support team targets.
* Supporting the production of cashflow reports.
* Assisting with the investigation of process breakpoints, supporting deep dives via root cause analysis to understand the reasons for the breakpoints and proposing remediating actions.
* Developing and maintaining relationships with a broad range of stakeholders (customer, tax, treasury, etc.) to understand stakeholder needs and support the resolution of issues related to billing, customer, and vendor management.
* With a focus on continuous improvement, assisting with the identification and implementation of end-to-end process improvement recommendations.
* Supporting the delivery of projects and ad-hoc requests, as required by the CFO leadership team from time to time.
About you
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who has:
* Order to Cash & Purchase to Pay administration skills and experience including sales invoice processing, customer management, vendor management and query resolution.
* Knowledge and experience of using SAP S/4 HANA.
* Understanding of governance, risk, and internal control frameworks.
* Good communication and stakeholder management skills.
* Experience of service delivery management.
* Customer service orientation.
About what you'll get
A competitive salary between £34,871 - £37,947pa– dependent on experience and capability.
As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
About us
At National Energy System Operator (NESO), we’re aiming to operate a zero-carbon electricity system for Great Britain by 2030 when there is sufficient renewable generation. This means change is needed across the whole system to transition away from fossil fuels and deliver clean, and affordable energy for everyone across the country.
Join a journey that matters.
Your energy, our future, together.
About the National Energy System Operator (NESO)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.
NESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.
The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.
The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.
More information
This role closes on 22/11/2024 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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