Posting End Date: January 9, 2025 Join John Lewis or Waitrose today If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us. That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate. Job Summary: Job Description: At a glance Salary range - For this role the salary starts from £24,400 per annum, depending on skills and experience. Shift Premium will apply at 5% of the salary range base rate, totalling an annual Shift Premium of £1,220 Contract type - Permanent Work Pattern - 37.5 hours per week - Tuesday to Saturday: 06:00 to 14:00 Location - Magna Park 3 (CDH) About the role Operational Performance ● Ensure compliance with the Road Transport Working Time Directive, Domestic Regulations, and EU Drivers’ Hours Regulations. ● Maintain and update in an accurate and timely manner the vehicle maintenance planner. ● Monitor and report vehicle defects to ensure roadworthiness of the Fleet. ● To ensure all vehicle and driver records are maintained in accordance with regulations. ● Support resource management of people and vehicles in line with the Operators Licence margin. ● Promote and adhere to all Legal, Health & Safety and Customer Delivery Hub operating procedures. ● Understand and adhere to the General Data Protection Regulation (GDPR). ● Assist with general administration daily tasks. ● Be a brand ambassador, delivering an consistent end to end customer experience. ● Support and advocate business strategies and initiatives including Partnership Plans, CSR, Health and Wellbeing and local charity. ● Regularly undertakes self-auditing within the Transport Operation to maintain legal compliance. Customer ● Identify, promote and implement areas for improvement for ‘Net Promoter Score’ and ‘Customer Promise’ to increase the customer service provided to all John Lewis Customers. ● Promote and deliver very good customer service to all your stakeholders, including customer collection where relevant. ● Display a good understanding of the John Lewis Customer Delivery Proposition and Customer Promise. Contributing to a safe working environment ● Adhere to Health and Safety policy and guidance. ● Report all accidents and near misses to your Line Manager to adhere to Health & Safety Legislation. ● Follow the recommended John Lewis Partnership’s manual handling and mechanical handling instruction. You also can view a copy of the full job outline here: External applications - please review the attached Job Outline Internal applicants- please use the link below Qualifications and Experience skills you’ll need: Experience of working in an administrative role. Previous experience of data processing and inputting. Effective communication skills (verbal and systemic). Proven organisation and planning skills Desirable skills: C1 Licence Holder Knowledge of telematics and route planner systems Knowledge of Drivers’ Hours Experience of working in a transport environment Transport Manager CPC Qualification Next Steps The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"). We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining JLP. For internal use only: LI-JLPGR John Lewis Partnership LI-JLPJL John Lewis LI-JLPWTR Waitrose Pay: £24,400.00 - £30,900.00 Annual Scheduled Weekly hours: 37.5 Worker Type: Permanent Partner Job Level: Partnership Level 9 Hours of Work: 06:00 - 14:00 Tue - Sat At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview. -