CUSTOMER SERVICE ADMINISTRATOR
MONDAY - FRIDAY: OR
£12.00 PER HOUR
People Solutions in Bristol are working with a local education recruitment provider looking for a Customer Service Administrator.
Benefits
* Whilst working with People Solutions, you will have access to our online Worker Portal where you can view your weekly pay slips and book your holidays
* You will also have access to our fantastic Employee Assistance Program where you can receive discounts and offers for you and your family
Day to Day Duties
* Being the first point of contact to employers for all apprentice applications
* Guiding employers through the funding process
* Providing advice and support to employers regarding the apprenticeship levy, incentives, and future funding reforms
* Maintaining the apprenticeship service account ensuring all cohorts are up to date and accurate
* Working closely with other departments and support staff to assist with coordination of applications
* Confirming all eligibility requirements are met so applicants can progress
Essential Skills
1. Excellent customer service skills, both written and spoken
2. Must be computer literate, with experience in using Microsoft packages such as Outlook, Word and basic Excel
3. Confident working with people a...