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Executive Assistant / Office Manager
The role of the Executive Assistant / Office Manager will be in our Manchester office, where the Executive Assistant / Office Manager will be at the forefront of managing colleagues' experience whilst handling incoming calls, ensuring compliance, and the smooth running of the office. This role is suitable for a proactive, positive person who wants to be part of the Isio team and has a passion for delivering leading service to all those they interact with. The role will report into the Office Head for Manchester, whilst also reporting to the Head of Facilities.
This is not a hybrid role - the role will be office-based in our Manchester city centre office, Monday – Friday.
Role and Responsibilities
Executive Assistant:
* Supporting the Manchester Office Head and several other Partners and Directors across different service lines in a variety of tasks including but not limited to:
* Assisting with diary management, ensuring diaries are kept up to date. Setting up both internal and external calls/meetings, liaising with the appropriate people to agree on suitable dates, ensuring all details and supporting documents required are provided in advance. Managing diary conflicts and rearranging calls/meetings where necessary.
* Booking travel through our travel system and ensuring all relevant details are in calendars.
* Supporting the preparation of reports, presentations, and other documents ensuring all adhere to Isio branding, are professionally formatted, and delivered on time to meet any deadlines.
* Inbox management where required.
* Prioritising tasks and projects to ensure Partners and Directors focus on high-impact activities and providing reminders and follow-ups on key deadlines and commitments.
* Supporting with expenses using our expense system.
* Supporting with events your stakeholders may be involved with.
* Handling confidential information appropriately.
* Taking and directing calls via switchboard to relevant teams/departments.
Office Manager:
* Working with the Office Head to ensure the smooth running of the office and maintain a welcoming environment for both staff and visitors.
* Greeting guests and ensuring rooms are cleared, clean and tidy after meetings.
* Sharing communications and updates with the team.
* Assisting the Office Head with the organisation of team and external events where required.
* Ensuring the Office is clean and tidy and that the coffee machines are cleaned and functioning.
* Ensuring colleagues adhere to processes and policies, escalating as required.
* Monitoring and managing office budgets and working with the Office Head to agree on spends.
* Organising, maintaining, and ordering supplies for the office for both employees and visitors.
* Maintaining security for the office by completing regular checks, liaising with the Head of Information Security, keeping all security records up to date, and reporting any suspicious activity including being involved with annual audits.
* Liaising with the building management team on a regular basis, ensuring good services and compliance is being adhered to.
* Contractor Management. Ensuring contractors are managed and organised whilst within the office, ensuring they remain compliant for both Health & Safety and Security purposes.
* Taking ownership and organising contractors for regular planned maintenance work plus ad-hoc maintenance as required in a timely manner.
* Ensuring health and safety standards are met and evidenced as required.
* Becoming the onsite AudioVisual Equipment guru, checking that everything is working every day - Providing basic IT/presentation troubleshooting help and interacting with IT as required.
Key Skills & Experience
* Experience of working in a corporate setting in a similar role.
* Management of key stakeholders at all levels in a typical corporate environment.
* Previous experience of using video conferencing solutions.
* Excellent communication and interpersonal skills.
* Experience of using all Microsoft packages.
What we offer you
Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.
You can find out more about Isio and the benefits we offer here Isio - Careers & Benefits.
About Isio
Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience.
Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.
At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.
Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email hrrecruitment@ISIO.com
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