This Business Support Assistant will report to the Client Delivery Manager and will work within UKPN Services based in our Bury St Edmunds office. You will be a permanent employee. The role involves providing commercial and office support services for the Bury St Edmunds Project Office.
Principal Accountabilities:
* Work as a team with the Project Engineers, Managers, and Planners to ensure staff are scheduled and utilized.
* Provide support for tenders, formatting documents, and Excel sheets.
* Place orders and follow up with manufacturers and suppliers.
* Manage the GR process when deliveries arrive.
* Operate work management tools and PC systems to assist with the coordination and completion of work.
* Record meeting notes and follow up on actions.
* Reporting.
* Take and resolve face-to-face and telephone queries from internal and external customers.
* Support and coordinate team training and delivery.
Nature and Scope:
You will play an important role in the team responsible for supporting project delivery in the Bury St Edmunds Project Management office. Together with the Client Delivery Manager, Project Managers, and Field Staff, you will deliver an excellent service to our clients.
Minimum Requirements:
* A basic understanding of the Electricity Network and the types of jobs undertaken is advantageous.
* Able to work in a fast-paced environment as part of a focused team.
* Good level of PC literacy, with the ability to learn and use a variety of systems with fast and accurate keyboard skills (MS packages).
* Knowledge of SAP is advantageous.
* Team working - The ability to work cooperatively with others to achieve shared goals and increase the contribution of all team members.
* Initiative - experienced in problem resolution.
* Flexible attitude to work and working hours.
* Build relationships with other staff and teams within UK Power Networks Services and external partners.
* Accomplished communicator.
* Excellent at organizing and problem resolution.
* A technical understanding or a formal engineering/business qualification would be advantageous.
You will attract a salary of £35,173 and a bonus of 3%. This role can also offer blended working after the probationary period (6 months) - 3 days in the office and 2 remote.
Benefits:
* 25 Days Annual Leave plus bank holidays.
* Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%).
* Tenancy Loan Deposit scheme.
* Tax-efficient benefits: cycle to work scheme.
* Season ticket loan.
* Occupational Health support.
* Switched On - scheme providing discounts on hundreds of retailers' products.
* Discounted access to sports and social clubs.
* Employee Assistance Programme.
Close Date: 4th February 2025.
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