The Offender Health Directorate is one of the largest and most successful providers of prison healthcare in the UK. The Directorate provide physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire. The Directorate provides healthcare to 7 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services. We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison. To manage a caseload, under supervision, offering patients emotional and practical support, reporting deterioration in mental state or changes in presentation of patients identified during interaction and clinics to the registered nurse on duty and ensure accurate records are maintained. To assess client needs, showing empathy and re-assurance to patients, and respond accordingly To promote the independent self-management of patient healthcare needs. To maintain accurate written information in line with current policies and procedures. Be personally responsible for maintaining skills, knowledge and competence in the use of SystmOne.