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Business Technology Definition & Strategy
* Liaison between IT and assigned business areas on projects, minor enhancements, and portfolio management.
* Attends business-specific meetings (i.e. team, leadership) to engage and understand business day-to-day operations, building credibility to best guide technology solution alignment.
* Consults with customers to proactively identify technology solution opportunities for unique and complex problems that have a broad impact or significant risk to the business.
* Defines, prioritizes, and manages program and project initiatives (business and IT).
* Contributes to the creation of project charters, scoping documents, and other pre-approval materials for proposed projects.
* Facilitates governance approval and the hand-off to the Project Manager.
* Accountable for facilitating, developing, and representing functional business capability roadmaps.
Solution Logical Design
* Crafts approach (i.e. work sessions, scenarios) to gather high-level and detailed design.
* Gathers high-level business requirements and contributes to the definition of scope during initial discovery by conducting meetings/interviews and facilitating large group/cross-functional sessions with partners.
Business Architecture
* Frames and visually depicts "logical" solutions that aid developers and engineers in translating business needs into viable technology plans.
* Completes root cause analysis and translates outcomes into business consumable language, including translating complex and conceptual ideas.
* Monitors that the solution meets the stakeholders' expectations.
* Works cross-team to establish enterprise process management guidelines and framework.
* Ensures business requirements captured during a project are moved into the enterprise process model (EPM) for leverage in future enhancements, training, or support work.
* Acts as a consultant to technologists who are evaluating changing/replacing business area technology.
* Develops/manages company end-use cases to help with organizational change management and unique technology solutions (for example: desktop images).
* Establishes a business integration map that links one business area's processes to another tactically, to provide visibility to impacts when one area of business is changed.
Business Services Competencies
Clyde & Co is committed to providing extensive, personal, and professional development opportunities for our people, enabling them to be highly effective in their current role while assisting them to fulfill their career aspirations.
The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:
* Technical Excellence
* People and Team
* Client/Stakeholder Relationships
* Service Delivery and Commercial Awareness
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