Customer Service Manager| Big Box Retail | £32,000 + Every other weekend off!
Zachary Daniels has a fantastic opportunity to join a market leading premium retailer as their new Customer Service Manager! This is a great role for a retail manager who wants to be fast tracked to be a Store Manager and progress quickly. This is an amazing position with a retailer who are growing, who can demonstrate consistently strong results and have plans to push forward even further than they have done already!
Customer Service Manager Benefits:
* Basic salary of up to £32,000 depending on experience
* Very generous staff discount
* Only working every other weekend, to encourage a positive work life balance
* Auto-enrolment Pension scheme
Responsibilities of an Customer Service Manager :
* Lead the team in store to achieve results with a personal service to customers
* Successfully deliver a luxury experience and service
* Must be hands on as there is also a large operational element to this role
* Managing all aspects of customer feedback and correspondence
* Analyse daily, weekly and monthly reports and resolving any issues
* Keeping ontop of till transactions and resolving any cash discrepancies
Experience and background:
1. Retail experience in a fast paced e...