We are committed to providing outstanding client service, and we’re looking for a professional and approachable receptionist to join our team. This is a varied role that combines both telephony and front-of-house duties, ensuring our office runs smoothly and creating a welcoming environment for our clients, visitors, and staff. Responsibilities: Telephonist Duties: Answer all incoming calls promptly and professionally, ensuring they are directed to the right person. Check voicemail messages regularly and follow up as needed. Forward faxes and monitor email inboxes, directing relevant messages to the appropriate team members. Front-of-House Duties: Welcome visitors with a friendly and professional approach, ensuring they have a positive experience at all times. Manage the visitor registration process, including issuing visitor badges and keeping track of entry details. Ensure the reception area is tidy, organized, and presentable, including arranging literature and maintaining the appearance of the space. Oversee meeting room bookings and the coordination of refreshments for meetings, ensuring all facilities are ready and well-equipped. Maintain office supplies and work with the team to ensure a steady stock of beverages, snacks, and office essentials. Administrative Support: Assist with administrative tasks such as managing deliveries, distributing mail, and ensuring the office is fully stocked. Collaborate with the Facilities Manager to support office maintenance and deal with any facilities issues as they arise. Skills & Experience: Previous experience in a receptionist or customer service role is an advantage. Excellent communication skills with a professional, friendly manner. Strong organizational and multitasking abilities. Proficiency in Microsoft Office and basic office equipment. Ability to maintain confidentiality and ensure the security of sensitive information. If you’re a proactive and organized individual, with a passion for providing exceptional client service, we would love to hear from you