Job Title: Logistics Scheduler
Do you want to learn how the most complex transportation network is managed on a daily basis?
Our entire business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the scenes. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together and aren’t content with just the status quo. We’re aiming to become the most customer-centric company on Earth.
As a Logistics Scheduler, you will have the opportunity to create world-class customer experiences leveraging your innovation, team player, and problem-solving skills.
This position involves working in a rotating three-shift system, which may include Saturdays, night shifts, and on-call duty.
Key Job Responsibilities:
1. Execute daily same day or next day forecasts.
2. Plan delivery routes or monitor the volume flow, affecting tens of thousands of packages at EU level.
3. You will be accountable for planning accuracy, cost, and customer experience.
4. Ensure targets and service deadlines are met, according to regulatory requirements.
5. Communicate with various departments, facilitating the flow of information between different stakeholders and resolving any potential issues that impact business continuity.
6. Conduct research into process improvement initiatives and make real-time decisions by taking a step back at strategic intervals to take in the bigger picture.
7. Maintain and report up to date and accurate statistics, management reports, and analysis.
A Day in the Life: As a Logistics Scheduler, you will work across the EU in a cross-functional environment with the Supply Chain, Distribution Centers, and Ground Transportation teams, in order to support our day-to-day operations to ensure the timely delivery of Heavy/Bulky shipments to our customers.
About the Team: Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
Minimum Requirements:
* Relevant experience in analytical tasks or projects, working with data.
* Advanced proficiency in verbal and written English (C1 in the Common European Framework of Reference, CEFR).
* Relevant experience working with the MS Office suite (Word, Excel, Outlook).
Preferred Qualifications: (Not required to apply)
* Relevant experience in communicating with senior stakeholders and leadership.
* Previous experience within transportation or logistics.
* Working experience on programming and coding languages (SQL or Python).
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit this link.
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