Assistant Food and Beverage Manager Role
At the Copthorne Hotel London Gatwick, we are seeking a skilled Assistant Food and Beverage Manager to oversee the smooth operation of our food and beverage services. The ideal candidate will have a proven track record of managing food and beverage operations, with a strong focus on customer satisfaction and team leadership. Key responsibilities will include planning and organizing daily food and beverage operations, managing and training the food and beverage team, and communicating effectively with the management team. If you have a passion for delivering exceptional customer service and a strong background in food and beverage management, we would love to hear from you.
Key Responsibilities:
* Plan and organize daily food and beverage operations to ensure a high-quality customer experience.
* Manage and train the food and beverage team to deliver outstanding customer service.
* Communicate effectively with the management team to ensure seamless operations.
* Work within budgeted guidelines to ensure effective planning and forecasting of food and beverage activities.
* Drive upsells and sales to maximize budgeted revenue.
* Participate in duty management shifts as required.
* Achieve food and beverage key performance indicators.
Requirements:
* Proven experience in food and beverage management.
* Strong customer service skills and a ability to lead by example.
* Ability to control costs and manage budgets.
* Motivational leadership skills and a passion for developing and coaching team members.
* Experience of processing payments preferred.
* Able to work well under pressure and in a fast-paced environment.
* Willingness to work evenings and weekends as required.
About the Hotel:
The Copthorne Hotel London Gatwick is a charming 16th-century farmhouse surrounded by landscaped gardens and tranquil woodlands. With easy access to Gatwick International Airport and a 30-minute journey from central London, the hotel is popular with leisure and business travelers alike. We offer comfortable guest rooms, a range of dining options, and a relaxing atmosphere. If you are passionate about delivering exceptional customer service and have a strong background in food and beverage management, we would love to hear from you.