Closing date - 16 Feb 2025
Anticipated Interview dates - 27-29 Feb (first stage), 14 March (second stage)
Salary - from £65,000 per annum (dependent on experience)
This new role at Factory International is central to embedding the organisation into their new home - Aviva Studios. Over the past three years Factory International has grown into a large complex organisation, now responsible for a major new cultural venue delivering a ground-breaking year-round programme. They are seeking an exceptional operational leader, with a commitment to rigour and excellence, with passion and determination, to help them build the success of this exceptional destination in the heart of Manchester.
The Operations Director is the key point of contact for all teams and departments in assessing the practicalities, operational logistics and risk implications of events and activities taking place within Aviva Studios and in the public realm.
The Operations Director will lead on management of operational risk across the organisation including H&S, Emergency Planning, Disaster Recovery and Fire Safety.
They are the driving strategic force behind the Visitor Welcome shaping the Visitor Experience Strategy, overseeing the Visitor Welcome Team and contract management of our external security partner.
The Operations Director will ensure that efficient operational systems and controls are in place to manage Factory International @ Aviva Studios’ day-to-day activities, ensuring also that the company’s operation and its building is safe, compliant and can help deliver the objectives of the business and the welcome we extend to all our visitors.
Through management of the Facilities Team, they will be accountable for planned preventative maintenance programme, reactive maintenance and act as senior contact with the third-party Facilities Management partner (CBRE).
The Operations Director will work closely with creative, design and event teams to oversee the uniquely dynamic social spaces at Aviva Studios, reflecting the changing seasons and needs of different events and productions, while considering the commercial requirements of the site and working proactively with the Commercial Teams to drive revenue across the venue.
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