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One Stop - Customer Service Assistant, Stourbridge
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Client:
Tesco
Location:
Stourbridge, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
3ea0a00d88ea
Job Views:
11
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
About the role
At One Stop Stores, we aim to serve local shoppers better every day. Being part of the community, our store colleagues bring this to life.
In this role, you will greet customers warmly, engage with them to understand their shopping needs, recommend products, and ensure a great shopping experience.
You should also be a team player, keeping the store tidy, stocked, and offering excellent services.
You will need
To succeed, you should:
* Greet each customer with a friendly welcome
* Listen to and discuss customer needs
* Help customers find products
* Be passionate and knowledgeable about products and services
* Be punctual, smartly dressed, and ready to serve
* Think age restrictions when serving
* Work as part of a team to complete store duties
* If applicable, complete a criminal record check for post office duties
What’s in it for you
We value our colleagues and offer benefits such as:
* 10% Discount in One Stop
* 10% Discount at Tesco & Tesco Cafe (increased to 15% on certain weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile, including Colleague Deals
* 20% off insurance at Tesco Bank (T&Cs apply)
* Discounted eye care through Vision Express
* Discounts at Tesco Pharmacy, including health checks and flu jabs
* Driving Lesson Discount through RED
* Exclusive deals and discounts at various retailers and activities
* Save as you earn scheme
* WeCare support services, including 24/7 online GP, mental health support, and more
* Annual leave increases with service length
* Retirement Savings Plan
* Life Assurance
* Flexible working options
Note: Benefits may differ as One Stop is a separate business from Tesco.
We may withdraw the vacancy before the deadline if a suitable candidate is found early. We encourage prompt applications.
What you will get from this role
Supporting our customers and communities can be very rewarding.
Community Involvement
Our stores are embedded in local communities, supporting charities and initiatives like food donation programs. Join us in community activities and charity events!
Diversity & Inclusion at One Stop
We celebrate diversity and are committed to an inclusive workplace. Our colleague networks support and represent diverse groups, ensuring a respectful environment.
We are a Disability Confident employer, providing support to all colleagues.
We promote a learning culture with opportunities for personal development, apprenticeships, and internal programs like 'Options'.
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing over 10,500 colleagues. Our stores offer a wide range of products and services, including additional amenities like Post Office, lottery, and coffee shops.
Please Note
Applicants must be of school leaver age or older. Check your local school leaver age for eligibility.
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