Role Purpose Supervise a team of casual staff in cleaning and maintaining the seafront toilets/facilities to the standards specified by the Senior Ranger, carrying out and organising works such as regular cleaning, deep-cleans and stock management. To also provide the highest level of customer service to all members of the public and support to the wider Seafront Operations Team. Main Responsibilities To act as a lead for casual staff, allocating work and coaching others To maintain standards of cleanliness across a specified area of responsibility by ensuring each toilet block is attended to, manually cleaned and kept safe, stocked and presentable To operate departmental vehicles and use chemical cleaning agents as and when required and be responsible for basic checks, safety, cleanliness and safe keeping of equipment whilst in use To assist in daily/weekly checks across all seafront facilities to ensure all defects are reported for repair in a timely manner To ensure the security of the seafront and associated facilities by securing all areas in accordance with the laid down procedures To provide a helpful and courteous service to all members of the public by assisting with general enquiries where possible To comply with all Health and Safety policies and procedures To undertake any other duties from time to time commensurate with the grade and responsibilities of the post. The Ideal Candidate Excellent attention to detail Plan and organise own workload and that of the team, including some prioritization of non-standard work Strong communication and interpersonal skills Encourage and listen to new ideas from everyone and be positive about change Excellent customer care skills Self-motivated and able to work with minimal supervision Ability to work well within a team Elements of work are likely to be performed in challenging environmental/weather conditions Valid, full UK Driving Licence for work purposes Flexibility to work in various locations across Bournemouth, Christchurch and Poole Seafront as required Flexible working – weekends and bank holidays as required and in line with the needs of the business About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come. Our Benefits We offer an excellent benefits package to colleagues. Find out more on our website. We are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees.