Job Description
Short Description
We are currently recruiting on behave of our client for Maintenance Team Manager- This pivotal role manages maintenance operations across over 90 properties that support vulnerable adults with mental health conditions and learning disabilities. The postholder oversees a team of maintenance staff and ensures all work is carried out professionally, safely, and in compliance with housing standards, health and safety regulations, and requirements under the Supported Housing (Regulatory Oversight) Act 2023.
Specific Duties
The Maintenance Team Manager will be specifically responsible for:
1. Lead and supervise a team of maintenance staff across multiple locations.
2. Allocate work geographically and ensure efficient response to helpdesk repairs.
3. Manage timesheets, vehicle checks, and staff performance.
4. Conduct risk assessments and toolbox talks, maintaining robust records.
5. Monitor and manage the maintenance budget.
6. Maintain oversight of stock levels and approve orders for equipment and materials.
7. Ensure repairs and maintenance are carried out within appropriate timescales and service standards.
8. Work collaboratively with Service Delivery and Social Care Services Managers.
9. Produce monthly reports for senior management.
10. Manage the maintenance helpdesk and use the maintenance management system to monitor job progress.
11. Ensure all vehicles are roadworthy and booked for MOTs and servicing.
12. Co-ordinate equipment servicing and ensure everything is fit for purpose.
13. Participate in service audits and contribute to property inspections.
14. Collaborate with the Property Compliance & Asset Manager for inspection planning.
Generic Duties
In addition to specific responsibilities, the role will also be responsible for ensuring:
* Establish effective relationships with contractors.
* Participate in procurement processes and support the tendering of maintenance services.
* Conduct quarterly tenant satisfaction surveys and use feedback for continuous improvement.
* Uphold compliance with National Supported Housing Standards.
Person Specification
The following qualification, skills and experience are required for this role:
* Prior experience in managing property maintenance services.
* Strong team leadership and budget management skills.
* Confident communicator, able to liaise with contractors, councils, and housing staff.
* Knowledge of social housing, health and safety, and housing legislation.
* Good working knowledge of Microsoft Office and maintenance systems.
* Holds a full driving licence.
Legal and Regulatory Awareness
* Understands obligations under the Supported Housing (Regulatory Oversight) Act 2023.
* Familiar with licensing requirements for HMOs.
* Committed to upholding health and safety laws and supporting regulatory compliance.