Job Description - Reception Manager (HOT0B4ON)
Work Locations
Hilton Birmingham Metro, National Exhibition Centre, Birmingham B40 1PP
Here there's always (a) room for you!
Due to an internal promotion, the Hilton Birmingham Metropole is now recruiting for its next Reception Manager.
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources, and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
* Salary of £29,000 per annum plus incentives
* Free, healthy, and high-quality meals when on duty
* Personal Development programmes designed to support you at every step of your career
* A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* Discounted dental and health cover
* High street discounts: with Perks at Work
* Free car park
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Modern and inclusive Team Member’s areas
You will join the Front Office team, managing the reception area of the hotel. Ideally, you will have experience in a full-service hotel or prior experience as a Reception Manager. You will have leadership skills and excellent rapport with customers.
You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service.
Are you friendly, positive, passionate, and eager to be part of a team of likeminded professionals? Then this is the job for you!
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
Hospitality Integrity Leadership Teamwork Ownership Now
Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.
Job:
Guest Services, Operations, and Front Office
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