Job summary The TB community service is a nurse led service identifying and proactively managing adults and children with a TB diagnosis. The role is embedded within the Open Door Primary Care Centre which specialises in offering those patients with highly complex lifestyles, including homelessness, alcohol and drug users and those who present with complex and challenging behaviours which have resulted in them being unable to access mainstream health care provision locally. Please note that Care Plus Group Primary Care are not currently registered to sponsor applicants from outside the EU and EEA. Main duties of the job Job Title: Administrative Assistant Hours: 15 hours per week Permanent £23,874.98 per annum pro rata fixed salary point An opportunity has a risen for the role of Administrative Assistant to support the Local Nurse led TB Service. The TB service identifies and proactively manages adults and children with a TB diagnosis. As the administrative assistant you will work under the direction of the Clinical Nurse Specialist and be required to undertake a range of administrative duties including liaising with patients for booking appointments and queries, diary management, writing letters, filing, photocopying and liaising with other professionals. You will be required to utilise various range of IT systems including SystmOne. To apply for this role you must have Level 3 or equivalent qualification in computer applications, or equivalent level of competence and/or Level 2 NVQ Business Administration. Would be advantageous if you have previous experience of working in health care, but not essential. In return you will be part of a team that provides support, training and flexible working. About us Open Door & Quayside are subsidiaries of Care Plus Group. Open Door is committed to improving the health & social care for some of the most vulnerable people within North East Lincolnshire. Quayside is a GP practice which is committed to ensuring that the local community are given the opportunity to access a range of health and care services and receive information, advice and guidance needed to improve their lives. We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria. Date posted 20 March 2025 Pay scheme Other Salary £23,874.98 a year pro rata - fixed point Contract Permanent Working pattern Part-time Reference number B9814-25-062 Job locations Open Door Albion Street Grimsby DN32 7DL Job description Job responsibilities The job description is attached as a separate document with the person specification please refer to this for more information. Job description Job responsibilities The job description is attached as a separate document with the person specification please refer to this for more information. Person Specification Other Essential Ability to demonstrate commitment to CPG core values Ability to work flexibly with regard to working hours/arrangements and venues Qualifications Essential Literacy and numeracy level 2 qualification Level 3 or equivalent qualification in computer applications Level 2 NVQ Business Administration Desirable Level 3 Business Administration Experience Essential Minimum of 6 months administration/reception experience. Experience of data input, spread sheets/statistics. Competent in use of M365 applications and willingness to utilise digital tools. Stock control Diary management Servicing meetings Desirable SystmOne Experience of working with people with varying levels of communication skills/abilities Experience of working in a care environment Supervisory experience Knowledge and Skills Essential Ability to effectively manage own workload Accurate data input and word processing Accurate minute taking Effective interpersonal and communication skills, both face to face and over the phone. Ability to liaise effectively with people at all levels Effective customer care skills Ability to maintain confidentiality Ability to demonstrate empathy and sensitivity when dealing with clients/patients. Person Specification Other Essential Ability to demonstrate commitment to CPG core values Ability to work flexibly with regard to working hours/arrangements and venues Qualifications Essential Literacy and numeracy level 2 qualification Level 3 or equivalent qualification in computer applications Level 2 NVQ Business Administration Desirable Level 3 Business Administration Experience Essential Minimum of 6 months administration/reception experience. Experience of data input, spread sheets/statistics. Competent in use of M365 applications and willingness to utilise digital tools. Stock control Diary management Servicing meetings Desirable SystmOne Experience of working with people with varying levels of communication skills/abilities Experience of working in a care environment Supervisory experience Knowledge and Skills Essential Ability to effectively manage own workload Accurate data input and word processing Accurate minute taking Effective interpersonal and communication skills, both face to face and over the phone. Ability to liaise effectively with people at all levels Effective customer care skills Ability to maintain confidentiality Ability to demonstrate empathy and sensitivity when dealing with clients/patients. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Care Plus Group Address Open Door Albion Street Grimsby DN32 7DL Employer's website https://www.careplusgroup.org/ (Opens in a new tab)