Customer Service & Administration Support Temporary position Location: Portsmouth Duration: Up to 6 months Salary: £12.00 - £12.50 per hour Hours: Monday – Friday, 37.5 hours per week (flexible between 8am and 6pm) Dynamite Recruitment is excited to be recruiting for a well-established client based in Portsmouth, seeking an experienced Customer Service and Administration Advisor for a temporary position. This is a fantastic opportunity for a detail-oriented and efficient professional to provide essential customer service and administration support to multiple departments. As a Customer Service and Administration Advisor, you will be part of a specialist team offering key support to customers. Your role will involve a variety of administrative and customer service duties, ensuring smooth operations and excellent service. Key Duties: Provide administrative and customer service support across multiple departments. Manage communication with customers via phone and email, providing high-level customer service. Liaise with service and repair centres, body shops, and mobile repairers. Schedule vehicles for MOTs, services, and repairs. Process and input important data with accuracy. Handle a busy inbox, prioritizing emails, and meeting deadlines. Chase updates from garages on vehicle status and manage customer expectations. Complete high volumes of administration tasks, including updating spreadsheets, managing booking systems, producing legal certificates, and maintaining accurate client records. The Ideal Candidate will have: Previous experience in customer service and administration, managing both phone and email communication. Strong multitasking abilities and the capacity to stay organized in a busy environment. Exceptional attention to detail and the ability to quickly capture information with accuracy. Proficiency in using Microsoft Word and Excel. Excellent administration skills and a passion for staying busy. This temporary role offers a great chance to contribute to a busy, fast-paced team while providing high-quality customer service and administration support. If you have the relevant experience and enjoy a varied role, we’d love to hear from you evergreen