Description
Contract: Permanent, full time, 35 hours per week over 5 days
Salary: £21,840 - £23,374 per annum
Location: Andover, SP10 1NG
Closing date: Sunday 22nd February 2025
Interview date: W/C 3rd March 2025
Are you an experienced retail manager, looking to make your mark on a small but mighty charity shop in Andover?
With opportunities for growth and development, competitive benefits, and a team dedicated to our mission, Blue Cross offers more than just a job, it offers a chance to be part of something meaningful and rewarding!
More about the role
Members of the public who donate to our charity shops generously contribute various items and the funds raised through these sales play a pivotal role in supporting Blue Cross's mission: aiding sick, injured, and homeless pets and ensuring the care of over 40,000 animals each year through our rehoming, veterinary, and education programmes.
As a Shop Manager, your role is to have oversight of the daily running of the shop and support our volunteers in creating a fun and welcoming environment for customers to enjoy! You will have experience in merchandising, setting and exceeding targets and recruiting volunteers to deliver a great customer service. Andover has a tight knit community and we are looking to work with locals to understand what Andover needs from our charity shop and you could be just that person!
Our shops are open Monday to Sunday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business. Hours can include weekend working, lone working and cross cover at other shops as and when required.
About you
You will have a background in retail management, supported by a proven track record of driving sales and exceeding targets. Your leadership and team management skills will be pivotal to success in this role, as you cultivate strong relationships with both customers and volunteers.
Your great organisational skills and meticulous attention to detail will guarantee smooth operations, while your unwavering commitment to upholding high standards of health and safety underscores your reliability and professionalism. Adaptability and flexibility are also essential attributes we're seeking.
How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Previous applicants, need not apply.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can.
We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
* 38 days holiday rising to 43 with service (including Bank Holidays)
* Programmes for physical and mental wellbeing support
* Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
* Free physiotherapy advice and face to face intervention
* Health cash plan
* Unlimited access to an employee assistance programme
* Pension scheme with enhanced employer contribution
* Claim for professional fees
* Life assurance
* 20% discount on Pet Plan pet insurance
* Enhanced family friendly policies
* Recognition scheme
* Annual volunteer days
* Charity worker discounts across a variety of retailers
* Personal development programme
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch either via email at jobs@bluecross.org.uk, via telephone on 01993 825515 or if you would prefer a video call then we can arrange this using Microsoft Teams.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you